Greg Ma Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Reporting to the Chief Product Officer, I play a key leadership role in shaping the customer experience and product vision across all consumer platforms.Partner closely with Product, Engineering, Data, and other leaders across Reach to elevate the product experience, define measures of engagement, and drive improvements to the product design, development.

Calgary, Alberta, Canada

Mandate to modernize the processes, practices, and tools of the UX & Research team. Focused on creating simplified and streamlined processes that are easy to understand, promote transparency and collaboration, and are integrated into agile delivery teams.Lead and mentor the UX and Research team: Building a high performing team by clearly defining roles.

Calgary, Canada Area

Led the design of customer experiences, across the entire product lifecycle, to transform banking to make it work for people.Product owner and experience design lead for ATB.com redesign. Lead a team of designers, researchers, developers and content strategists to deliver a new customer experience along with the implementation of a cloud-based technology.

Calgary

Led the User Experience and Design team within Shaw’s Digital Product & Operations group.Led the user experience strategy and design of Shaw ID, an identity management and credential system for Shaw customers. Successfully deployed to 10M Shaw users.Accountable for directing Shaw’s digital experience design, from concept to execution, focused primarily on.

Calgary, Canada Area

Led the definition, design and development of new digital products, from inception to launch.Synthesize insights such as emerging behaviours, technology trends, consumer and usability research, competitive landscape, digital analytics, etc. to identify opportunities for new products or enhancements to existing products.Collaborated with large.

Calgary, Canada Area

Led the User Experience, Design and Content teams within Shaw’s Online Experience group.Responsible for the user experience of Shaw’s digital properties including: websites, mobile and web applications.Collaborated with a large multidisciplinary team to launch e-commerce sales channel enabling online orders for the first time in company history.Conducted.

Calgary, Canada Area

Responsible for the management of the Calgary creative team including resource allocation and performance management.Work with internal teams and external agencies to define online creative and user experience strategies to meet strategic objectives.Involved in strategic planning with business stakeholders.

Calgary, Canada Area

Lead development of creative strategy, user experience, design and execution for external online marketing campaigns and Shaw’s online properties.Provide creative/art direction and mentoring to members of the design team.Collaborated with a team of designers, developers, copy writers, UX and project managers

Calgary, Canada Area

Responsible for conceptual development of online components of mass marketing campaigns and Shaw web properties.Contributed directly to creative deliverables such as designing mood boards, storyboards, interface demos, user flows and site grids.

Calgary, Canada Area

Worked as a freelance designer with companies such as Shaw, Bell, Telus, and Syncrude.

Calgary, Canada Area

Developed creative concepts including online, advertising, print collateral and logo development.