Greg Smith Email & Phone Number

Elk Grove Village, Illinois, United States

Provided leadership to the pricing team as we continue to navigate through unsurpassed price increases and supply chain delays. Improved engagement with the sales organization through increased communication and transparency. Renegotiated contract with key service provider to align fee schedule with company goals, saving the company $100K annually. Implemented EDI845, reducing the cost of implementing supplier price agreements by 50%. Developed pricing strategy to reduce the cost of maintaining ship & debit agreements and customer specific price overrides. Improved speed and flexibiity of implementing price modifications allowing responsive changes market conditions.

Columbus, Ga

Actively cold-called and developed relationships with commercial contractors and industrial accounts in Columbus, Lagrange and Auburn. With Lowe Electric Supply's recent expansion into the Chattahoochee Valley, I identify potential customers, assessed their needs, and develop strategies to successfully challenge there current relationships. Collaborated with fellow team members to create a customer centric culture, focused on long-term growth and supporting customer success.

Hamilton, Ga

Led a cross functional team responsible for customer pricing, supplier rebates, supplier cost management and item file maintenance. Developed a company-wide price optimization matrix using SPARXiQ methodology, resulting in a 200 basis point (2%) improvement in stock margins. Created price models to forecast financial impact of customer price changes. Collected 99.5% of supplier special pricing agreement (SPA) rebates through continuous process improvement. Redefined process for adding and updating item file records in ERP, resulting in no additional headcount as business volume tripled. Improved efficiency of updating supplier costs and customer prices resulting in greater pricing accuracy of purchase orders and customer sales orders. Provided continuous training to branch associates through face-to-face meetings and webinars.

Norcross, Ga

Grew sales 500% in 3-years with one of the largest electrical contractors in the Atlanta. Established trust with all key customer contacts by resolving issues, effectively managing projects and removing barriers. Expanded business by introducing labor saving solutions, thereby reducing overall installation costs. Developed usage reports to ensure material budgets aligned with estimates, and uncover opportunities to improve service on future projects.

Norcross, Ga

Responsible for Inside Sales team and Counter Sales team at our Norcross, GA location. Facilitated communication with operations, and developed procedures to improve customer service. Developed reports to track sales and margin performance. Bid and managed customer price contracts. Supported Accounts Receivable collecting customer debits. Coached team in one-on-one and group meetings. Participated on corporate QSI projects. Made joint calls with account managers to address performance issues or drive sales.

Duluth, Georgia

Developed a skateboard and BMX facility, capitalizing on the growing popularity of action sports. This included creating the concept, name, logo, business plan, etc... Achieved $750K in sales the first year, followed by $1.2M the second year. We closed after three years when two national competitors opened at new shopping malls built nearby. While we were operational, I developed a Point of Sale (POS) system, including retail, rentals, concessions, birthday management, session fees, etc... After closing the facility, I sold the POS to other skate parks, paintball facilities, and rock climbing gyms.

College Park, Ga

CED is one of the largest wholesale electrical equipment distributors in the world. I was responsible for their College Park, GA branch P&L. The CED model has each branch (profit center) operate in a silo, and encourages stripping costs out of operations, rather than utilizing data and tools to reduce operational inefficiencies. Within a few months of being hired, I determined my strategies and skill set did not align with the company's, so the district manager and I agreed to a mutually acceptable exit plan.

Doraville, Ga

DH Supply was a wholesale electrical equipment distributor startup, founded only 2-years before I joined the company. Over the 8-years, sales grew +50% each year creating a rapidly changing, exciting environment, and allowing me to contribute with increased responsibility each year. Agility and the ability to learn quickly were key attributes to success. As operations manager, developed operational procedures, implemented warehouse management system into ERP. As the purchasing manager, managed inventory and developed relationships with key suppliers who could align with our growth strategy and desire to enter new markets.

Greater Atlanta Area

Originally hired as an assistant manager for the premier C-Store chain in the Atlanta market, but quickly progressed to branch manager, responsible for a team of twelve full and part time employees.