Sr. Multimedia Producer/Data Protection & Privacy Ambassador/ Ada Specialist
CurrentWorks with external vendors and internal customers to create ancillary materials. Software Development. Developed and executed innovative ideas from concept, budget to production.• Manage multiple offshore vendors and review high-level deliverables across projects. Minimizes exposure, manages scope, and mitigates risk across multiple projects.• Facilitated a global, unified information architecture, creating an internationally consistent online branding presence.• A key aspect of the role is combining customer service skills with technical knowledge and the ability to solve problems quickly and thoroughly and translating technical information to a non-technical audience. Translate customer needs into product requirements and take part in process reviews to discover areas that could realize efficiency gains.• Trained in WCAG & 508c, helps guide projects and make sure Elsevier maintains A11y compliance. Currently working on the EU A11y compliance mandate for 2025 regarding Elsevier's educational materials. Lead compliance management activities for digital services and technology covered under the Section 508 law in conjunction with IT staff. Serve as liaison to staff and faculty in the handling of digital accommodations of institutions, schools, and customers. Develop initiatives to further enhance services provided. Performing accessibility testing of digital course content. Writing remediation recommendations to faculty and staff to ensure course content follows WCAG 2.3 AA guidelines and is functionally accessible. Working with course production team, template libraries, and other units as needed to ensure procurement of ADA (WCAG 2.3) compliant products and to improve the accessibility of online materials. • Regularly sought out by product owners for my advice and expertise on key strategic projects• A history of identifying ineffective procedures, processes or functionality and successfully presented the need for change by presenting a sound case with data