Gregory Afolabi-Brown Email & Phone Number

Baltimore, Maryland, United States

Configuration Management: Maintaining and documenting configurations for systems, applications, and infrastructure to ensure consistency across environments.Change Control: Overseeing changes to system configurations, ensuring proper change control processes are followed to minimize risks and downtime.Data Analysis & Reporting: Monitoring system performance and configuration data to identify areas for improvement, and generating detailed reports on configuration metrics and system status.Collaboration: Working closely with cross-functional teams including developers, business analysts, and operations to gather requirements, implement changes, and ensure systems meet business needs.System Auditing: Conducting regular audits of system configurations to ensure compliance with internal policies and industry standards.Automation & Optimization: Utilizing tools and scripts to automate configuration tasks, reduce manual intervention, and streamline deployment processes.Troubleshooting: Identifying and resolving configuration-related issues in a timely manner to ensure optimal system performance and reduce potential downtime.

Rockville, Maryland, United States

Led and motivated a diverse team of assistant coaches, creating a positive and collaborative coaching environment.Developed individualized training programs for swimmers of all ages and skill levels, fostering continuous improvement and achieving notable team successes.Effectively communicated with swimmers, parents, and assistant coaches, fostering a supportive and inclusive team environment.Collaborated with parents to set realistic expectations and goals for swimmers, ensuring alignment between coach, swimmer, and family.Coordinated and scheduled private swim lessons, optimizing instructor availability and accommodating diverse family schedules.Organized and executed swim meets and events, demonstrating meticulous planning and execution skills. Created personalized development plans for swimmers, identifying strengths and areas for improvement, and tracking progress over time.Utilized data analysis to assess the effectiveness of training programs and adjust strategies for continuous improvement.Collaborated with facility management, parents, and external vendors to ensure smooth operation of swim meets and events.Worked closely with the marketing team to promote the swim program, resulting in increased participation and community engagement.

Silver Spring, Maryland, United States

Collaborate with cross-functional teams to gather business requirements and identify opportunities for process improvements in finance, marketing, and technical sales departments.Conduct in-depth data analysis to identify trends, patterns, and insights that drive strategic decision-making.Develop and maintain documentation for business processes, system workflows, and standard operating procedures (SOPs).Implemented LAMS systemFacilitate training sessions for end-users, enabling them to effectively utilize new systems and tools.Act as a liaison between business stakeholders and IT teams to ensure seamless implementation of software updates and enhancements.Provide post-implementation support and resolve issues to ensure systems function optimally.Take part in Sprint Planning, Backlog grooming and daily stand-up activities.Supporting testing procedures – Analyzed and modified programming systems whenever necessary (including installing, debugging, provisioning, and testing).Served as tier 2 help desk support for high severity issue analysis and resolution.

Aspen Hill, Maryland, United States

Seasonal Role (May-September)Certified Red Cross LifeguardCertified Pool MangerCreating weekly work schedule for lifeguards with Aquatic DirectorLed a team of lifeguards, effectively managing daily operations and ensuring a safe environment for members.Maintained a high level of customer service, fostering positive relationships with club members. Coordinated and executed private swim lessons for members and their children, showcasing organizational skills and attention to individual member needs.Established clear communication channels with staff, ensuring everyone was well-informed about schedules, policies, and emergency procedures.Collaborated with club management to communicate updates, events, and improvements to members, maintaining transparency.Addressed and resolved member concerns promptly, demonstrating strong problem-solving abilities. Made critical decisions during emergencies, ensuring the safety of members and staff.3 years as Head Lifeguard 4 years as Pool Manager

Rockville, Maryland, United States

Developed and maintained strong client relationships through regular communication and product demonstrations.Conducted technical presentations to prospective clients, showcasing the benefits and features of complex software solutions.Collaborated with the marketing team to create engaging sales collateral and promotional materials. Monitored market trends and competitor activities to identify opportunities for product positioning and differentiation.Developed trusted identities for non-profits online and implemented promotional strategies to boost revenue and patronage.Contributed to promotion efforts across many social media channels by developing original content with the goal of elevating the brand's profile.