Established strong client relationships retaining and expanding business.Key facilitator developing unique innovations, improving business and customer satisfaction.Ensured quality of day-to-day online activities.Ran demo presentations to perspective CXO level Clients during RFP process.Sold product upgrades directly to Clients upgrading 35% from group to single sites.Enable automated booking services to eliminate need of live agents slashing internal costs.Manage implementations for new and existing Clients online booking tools.Project Manager for internal apps on third party systems. Streamlined profile processing drastically reducing creation timeline.Standardized profile templates that were mandated internally as the new company standard. Timely remediation of any site issues user or system based.Created branded graphics and logos cutting cost of using 3rd party graphic designers.Ran internal SharePoint 2007 implementation planing for upgrade to SharePoint 2010.Catered rollout plans for each group site customizing, launch & training.Daily interaction with engineers during creation of internal apps for interaction with SharePoint 2007.Devised and implemented security hierarchy to ensure protected file access to appropriate personnel.