Gregory Kraft
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Gregory Kraft Email & Phone Number

Customer Success Manager at Titan Cloud Software
Location: Greater Boston, United States, United States 5 work roles 3 schools
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Current company
Titan Cloud Software
Role
Customer Success Manager
Location
Greater Boston, United States, United States
Company size
144 employees

Who is Gregory Kraft? Overview

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Quick answer

Gregory Kraft is listed as Customer Success Manager at Titan Cloud Software, a company with 144 employees, based in Greater Boston, United States, United States. AeroLeads shows a matched LinkedIn profile for Gregory Kraft.

Gregory Kraft previously worked as Strategic Customer Success Manager at Samsara and Customer Success Manager, Senior at Ptc. Gregory Kraft holds Bachelor’S Degree, Philosophy from Princeton University.

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Email format at Titan Cloud Software

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Titan Cloud Software

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Profile bio

About Gregory Kraft

Highly collaborative and analytical Customer Success professional with 10 years of experience strategic relationships with high achievement in retaining and growing multi-million dollar enterprise technology accounts.Customer Advocacy: Carries a perfect track record of enterprise customer retention by going above and beyond to ensure every engagement exceeds expectations, resulting in a high renewal rate and overall customer health.Strategic Consulting: Strong ability to align product and technology solutions with customer objectives to realize high value business outcomes.Cross-Functional Projects: A team player with extensive experience leading cross-functional projects across sales, product, services, and delivery to achieve best-in-class digital transformation for clients, as well as internal process improvements.Service Delivery: Brings experience in scoping and implementation on complex customer projects, including managing P&L, to ensure quick time to value and long-term adoption of technology solutions.

Current workplace

Gregory Kraft's current company

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Titan Cloud Software
Titan Cloud Software
Customer Success Manager
Boston, MA, US
Website
titancloud.com
Employees
144
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5 roles

Gregory Kraft work experience

A career timeline built from the work history available for this profile.

Strategic Customer Success Manager

Current
Samsara

Greater Boston

Aug 2022 - Present

Customer Success Manager, Senior

Ptc

Greater Boston Area

  • Promoted two job levels upon completing PTC’s Leadership Rotational Program; built trust and credibility with Senior Leadership and drove value for internal stakeholders at a level that was not often seen amongst.
  • Protected software subscription revenue of $30M across 5 of PTC’s most strategic customer accounts.
  • Drove adoption and growth among enterprise customers spanning a wide array of industry verticals.
  • Identified and qualified leads for expansion opportunities within my client accounts.
  • Collaborated with internal teams and outside partners to coordinate the delivery of professional services engagements aligned to customers’ software adoption and implementation needs.
  • Established proper governance with assigned portfolio of client accounts, including delivering regular business reviews with key stakeholders.
May 2019 - Jul 2022

Associate Strategy Analyst

Ptc

Needham, MA

  • Chosen to participate in PTC’s early career program, affording me the opportunity to explore and contribute to a variety of functional areas across the company, including Corporate Strategy, M&A, Human Resources.
  • Supported creation of customer experience for new product launch for augmented reality software division.
  • Project managed Net Promoter Score (NPS) initiatives across PTC for the Voice of the Customer Team.
  • Performed market sizing to support sales team resource allocation based on industry vertical, country, and product area.
  • Leveraged data analytics to determine impact of new strategic alliance on behalf of the sales organization.
  • Drafted highest-level messaging document for Digital Transformation and Industry 4.0 on behalf of the CMO.
Mar 2017 - May 2019

Business Analyst - Aladdin Client Services

Blackrock

New York, NY

Serve as business intelligence for both external clients and internal BlackRock users of Aladdin—BlackRock’s proprietary Order Management System (OMS) software.

Aug 2015 - Oct 2016
Team & coworkers

Colleagues at Titan Cloud Software

Other employees you can reach at titancloud.com. View company contacts for 144 employees →

SG Shaina Graff Shaina Graff Colleague at Titan Cloud Software Lewisburg, Tennessee, United States, United States View → JP Johanna Park Johanna Park Colleague at Titan Cloud Software Brentwood, Tennessee, United States, United States View → JJ Jeffrey Jozefowicz Jeffrey Jozefowicz Colleague at Titan Cloud Software Elgin, Illinois, United States, United States View → RC Ryan Cheatham Ryan Cheatham Colleague at Titan Cloud Software Eagle Mountain, Utah, United States, United States View → GK Greg Kieca Greg Kieca Colleague at Titan Cloud Software Greater Chicago Area, United States View → MJ Michael J. Lau Michael J. Lau Colleague at Titan Cloud Software New York, New York, United States, United States View → BH Ben Howell Ben Howell Colleague at Titan Cloud Software Greater Melbourne Area, Australia View → DM Doreen Mason Doreen Mason Colleague at Titan Cloud Software Hickory Hills, Illinois, United States, United States View → HS Hammad Saleem Hammad Saleem Colleague at Titan Cloud Software Franklin, Tennessee, United States, United States View → RB Rod Booker Rod Booker Colleague at Titan Cloud Software San Francisco, California, United States, United States View →
3 education records

Gregory Kraft education

Bachelor’S Degree, Philosophy

Princeton University

Activities and Societies: Princeton Charter Club, Old NasSoulMinor in East Asian Studies - Mandarin Chinese

Mandarin Chinese

Princeton In Beijing

Chinese immersion program at Beijing Normal University

High School

Thayer Academy

Activities and Societies: Varsity Rowing

FAQ

Frequently asked questions about Gregory Kraft

Quick answers generated from the profile data available on this page.

What company does Gregory Kraft work for?

Gregory Kraft works for Titan Cloud Software.

What is Gregory Kraft's role at Titan Cloud Software?

Gregory Kraft is listed as Customer Success Manager at Titan Cloud Software.

Where is Gregory Kraft based?

Gregory Kraft is based in Greater Boston, United States, United States while working with Titan Cloud Software.

What companies has Gregory Kraft worked for?

Gregory Kraft has worked for Titan Cloud Software, Samsara, Ptc, and Blackrock.

Who are Gregory Kraft's colleagues at Titan Cloud Software?

Gregory Kraft's colleagues at Titan Cloud Software include Shaina Graff, Johanna Park, Jeffrey Jozefowicz, Ryan Cheatham, and Greg Kieca.

How can I contact Gregory Kraft?

You can use AeroLeads to view verified contact signals for Gregory Kraft at Titan Cloud Software, including work email, phone, and LinkedIn data when available.

What schools did Gregory Kraft attend?

Gregory Kraft holds Bachelor’S Degree, Philosophy from Princeton University.

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