Gregory Murphy Email & Phone Number

Titusville, Florida, United States

Rockledge Florida

· Avamar/Data Domain and Data Protection Advisor Point of Contact (POC) – Designed, installed, configured, monitored, procured, and maintained the Dell/EMC Data Protection Suite in 2 Data Centers, 4 vCenter environments, 2500+ VMs, and over 500 physical servers.· Responsible for Proxy installations, restores, and backups of enterprise environment using Avamar, Trivoli Storage Manager, and vRanger· Successfully completed and migrated servers from Trivoli Storage Manager and vRanger to Avamar/DD system using proper ITIL change management processes· Project Lead: 3 VxRail “Data Center in a Box” configurations and installations, TSM/vRanger Sunset, AV/DD enterprise wide deployment, Brocade SAN migration and installation· Additional responsibilities: Data Center maintenance and hurricane preparedness POC, Storage administration, VMware and server administration, O365 administration, ADDS, DNS, Escalation management, project management, and team trainer· Data Center POC – Installation, maintenance, and procurement of essential equipment to run three 5000+ sq. ft. Data Center. Escalation and on call contact for all Data Center hardware issues.· Maintained and installed electrical, A/C, fire suppression, power, racks, servers, switches, storage· Team Lead/Escalation Manager - Lead a team of 8 coworkers to reduce internal ticket escalations by 50% in 2 months.· Project Lead: Cisco Nexus 9k installation in 2 Data Centers, VBlock 540/Vplex Active/Active deployment, VMAX installation, VBlock 540 XIO/VNX/Vplex upgrade

Rockledge, Florida

Supervised 5 computer operators for daily coordination of work, scheduling, and guidance. Supervised work and maintained comprehensive workflow and ticketing system.Installed, moved, performed, and scheduled changes with servers and systems.Troubleshot servers and server related equipment (i.e. servers, switches, routers, and misc. technology equipment) to ensure systems and applications have network connectivity to support business requirements. Performed power cycles of servers, physical equipment and cabling inspections, swapping out failed components, and testing to ensure integrity. Completed installations, racking and stacking, cable pulls, cable terminations and cable testing. Monitored and responded to change control and incident management ticketing system requests. Responded physically to trouble situations within the local facility and conducted troubleshooting as was required on critical systems including hardware and software. Detected and dispatched help for trouble situations within non-local facilities, and attempted remote troubleshooting if possible/practical. Provided excellent customer service, ensuring customers were satisfied that all issues were resolved. Resolved issues for Nurses, Doctors, and patients under high stress while maintaining professionalism and customer service to the highest standards.

Kunsan Air Base, South Korea

Served as the COM (Computer Operations Manager) Specialist for the entire legal office, performedUpdates, new installs, upgraded software, performed routine maintenance and troubleshooting many different problems while working with the helpdesk.  Assisted attorneys with appropriate investigations, conducting witness interviews, reviewing case status, and discussing major points of interest to develop case strategy. Planed and directed legal services personnel in the areas of Military justice, claims, civil law, and general office management. Examined and settled claims filed for and against the United States Government in excess of over 100,000 dollars. Actively participated in accident investigation boards on highly sensitive assets requiring use of top-secret security clearance

Nellis Air Force Base

Performed and managed maintenance, accountability, and repair of nuclear weapons valued at more than 100 million dollars. Coordinated movement of weapons. Planned and coordinated the destruction of sensitive information ranging from top secret to classified material on a monthly basis. Assembled, disassembled, and modified nuclear weapons, bombs, and missiles

Bachelor Of Applied Science (B.A.Sc.), Criminal Justice And Corrections

Associate Of Arts (A.A.), Information Technology