Gregory Ray Email & Phone Number

United States

Work with customers to build hands-on training experiences (labs) that align with customer needs and standard requirements for adaptive labs and scored labs. Develop virtual training environments and training content; Training content includes scenarios, challenge labs, step-by-step instructions, or general guidance designed in such a way as to promote learning, validate blocks of instruction, or assess the abilities of the person taking the training.

Houston, Texas, United States

Computer Consultant, Houston, TexasSetup, installed, and configured computers in various business locations to support operations. Repaired Windows issues from malware to corrupted profiles and registry problems. Troubleshooting based on the OSI model. Used diagnostic tools to identify hardware failures and replace non-functioning components including motherboards, keyboards, lcd screens, processors, graphic cards, and power supply for PC/Mac. Configured point of sale software and set up workstations for clients. Patched software and installed new versions to eliminate security problems and protect data. Communicated cybersecurity best practices and implemented new security policies based on risk assessment. Responded to support requests over the phone guiding individuals through basic troubleshooting tasks. Basic penetration test for companies including discovery and scanning of open ports and services, perimeter of Wi-Fi signal, and password brute force attempts. Designed custom websites for startup businesses.

Dallas/Fort Worth Area

Warrant Officer (350G) in USINDOPACOM JIOC J2T JDET FTW. Responsible for all issues regarding user accounts including system access, password concerns, and user authorization. Hardware and software troubleshooting for all systems in the section. Safeguard critical data and mission systems up to Top Secret domain. Managed 12 to 15 analysts along with annual performance reviews and quality checks on reporting. Applied analysis skills to various types of raw data and producing meaningful reports and intelligence. Well versed in the use of frameworks to solve problems.

Dallas/Fort Worth Area

In this role I gained specialized experience in quality control and skilled quality repairs on automated machinery defects without supervision. Communicated quality information to key department leaders and conveyed information between skilled trade maintainers and management. Maintained quality awareness and defect detection in a fast-paced manufacturing environment. Experience in servicing Global Management System GMS help tickets. Servicing included updating the system after repairs, coordinating issues with other departments, verifying defects opposed to false positives in the production logs.

Bachelor'S Degree, Cybersecurity And Information Assurance

WGU’s B.S. Cybersecurity and Information Assurance degree program was designed with input from cyber security experts and leading IT.

Cyber Security

Activities and Societies: NPower AlumniCyber Security Trainee -Penetration testing -Website Vulnerability -Linux -Metasploit Framework.

Bachelor Of Science - Bs, Technical Management, 3.34 Of 4.00