Greg Miller - Pmp, Psm I Email & Phone Number

I am privileged to lead a fantastic team of Deployment Managers and Coordinators, and to work for such a wonderful company!

McDonald's Corporation

I managed the training projects and lead the training development team for McDonald's Operations Technology Person program. I worked with our consulting partners to ensure quality training, communications, and other stakeholder needs were met to the highest customer satisfaction possible.

Oakbrook, IL

I was promoted to Project Manager after receiving my PMP certification and due to the successes displayed on the multiple projects I was managing. I managed multiple training projects and was SME to many other departments within the McDonald's System.

Oakbrook, IL

I was converted to a McDonald's employee in 2013 and continued my role with the OTP (Operations Technical Person) program. My primary duties were to assist the Program Manager in day to day responsibilities as well as managing online and face to face training courses.

Hutchinson, KS

As a consultant to McDonald's I was an information transition coordinator and assistant project lead for two new initiatives critical to the business. I also taught face to face classes on point of sale equipment.

Hutchinson, KS

My primary roles with MAPS during this time period include Lead Point of Sale installer and field trainer for McDonald's POS systems. This included assisting in developing checklists and installation documentation, and ensuring that MAPS high customer satisfaction rating was it's key differentiating point from it's competitors.

Jefferson City, MO

One of three General managers of a 4.1 million dollar a year high volume restaurant. I managed food cost, crew training, and inventory management as well as running highly effective shifts. I was also the franchise's IT manager for all seven of his restaurants.

Baltimore, Maryland Area

I installed POS equipment and trained Break/Fix technicians for McDonalds restaurants. I decided to leave this company with the birth of our third child and spend some time pursuing restaurant management again, and take a break from travelling.

Baltimore, Maryland Area

My primary responsibilities included installing POS equipment for multiple companies including Corner Bakery, McDonalds, Steak-n-Shake, as well as theaters and entertainment industries.

Burnsville, MN

Holiday upgraded their POS system, and I played a key role in installing the POS system, then training the management team and crew how to use the new system, ensuring no disruption to quality customer service for one week prior to installing the next system. I developed training guides as well as installation instructions for the other training crews, in.

Anoka, MN

I began managing a very low volume restaurant for six months of training before being moved to a brand new restaurant in Coon Rapids MN. During my two years of management I was awarded numerous bonuses and awards for stat loss, customer satisfaction, secret shopping results, and inventory management.

Education record

Bachelor'S Degree

Restaurant Management And Leadership Practices