Greg Miller - Pmp, Psm I is a Manager of Operations - Deployment at Insight at Insight. He possess expertise in leadership, training evaluation and assessment, presentation skills, service delivery management, team building and 24 more skills. Colleagues describe him as "I have had the pleasure of interacting with Greg for the last seven years through his role with the McDonald's Operations Technology Program (OTP). Greg has many strong qualities that make him an excellent trainer. He is very articulate and knowledgeable about the subject that he teaches. Greg was always well prepared and smart enough that when he did not have the answer to a question, he would not make something up, he would find the correct answer and pass it along. I have always found Greg to be of high integrity and high character. Through my role in the past 3 years as a vendor, I always found Greg to be responsive to questions and observations. Greg has a good attention to detail and has always been willing to listen to input from others. I recommend Greg as a prospective employee in whatever field he decides to pursue. He will be an excellent asset to any company. " and "I had the pleasure of working with Greg from 2013 - 2017 with Atos as part of the OTP Program. During this time, Greg and his team enhanced and developed new training programs with the goal of reducing calls to the helpdesk by empowering restaurant employees with knowledge and confidence to resolve restaurant IT issues firsthand. The Training program had/has a huge impact on the McDonald's system, especially with restaurant up-time, break fix costs and a reduction in cases per restaurant per month. I would recommend Greg for any organization looking for an accomplished service delivery manager with years of experience identifying training needs, process improvement, or overall project management!"