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Senior Manager of Backup and Recovery Pre-Sales with responsibility for New England and all of Canada. Responsibilities included three cornerstones: recruiting/retaining the best talent possible, customer relationship building and attaining revenue goal of over $1B. Under his leadership, the Systems Engineering team set revenue records, maintained consistent top talent acquisition, and being first to educate customer base while delivering "Best of Breed" (HW and SW platforms) Backup/Recovery and Archiving solutions. The majority of focus was building programmatic methodology for each team member to follow and enabling entrepreneurial thinking to be applied across local accounts and territory knowledge (build your business). A belief in fundamentals, consistency of message, training, planning and over communication were instilled in over twenty six (26) Sales and Systems Engineering teams across the entire Region. As part of the overall Ecosystem – a major component of time was spent developing relationships and leveraging the partner community. In building this, the team delivered high quality customer satisfaction and as a result, he was awarded EMC's Top America's Systems Engineering Manager in 2012.

Member of the Global Pre-Sales team dedicated to support Global customers. Responsible for the strategic alignment to the many GE CTO's across the companies business lines and affiliates. Established business and technical relationships to identify care abouts and direction of the IT organization. Assisted pre-sales engineering to architect and design solutions for primary storage, SAN/IP networks, application and database environments, and virtualization. Provided solutions to the leadership within GE that enabled tremendous technology advantages and delivered significant costs savings (ROI) through consolidation of infrastructure and advanced services. Recognized and awarded Global SE of the year honors in 2009.

Steve worked with organizations in every industry, in the public and private sectors, and of every size, from startups to the Fortune Global 500. His customers included global money center banks and other leading financial services firms, manufacturers, healthcare and life sciences organizations, Internet service and telecommunications providers, educational institutions, and public sector agencies. His work included consultative approach to storage technology strategy, information management, disaster recovery, resource management techniques, configuration management and professional services to meet the demands of a customer’s business objectives. His experiences were foundational and enabled him with the knowledge of how to connect IT capabilities to business outcomes. Specifically, for environments such as primary storage platforms, replication and data protection, CRM and business applications, VMWare, Databases and Archive platforms.

Steve's responsibility was to research and analyze computing hardware, application software, network manufacturers. He worked with the CTO and Procurement Office to standardize Corporate OEM and Vendor Relations for internal IT and Telecommunications Department. Being relatively new to the industry, Steve was a thought leader and quickly became subject matter expert to streamline various business and technical processes. Specifically, he would collect and analyze various lines of business requirements then design, architect, and configure these solutions to desired outcomes. This quickly provided exposure to project initiatives within the Pitney Bowes Field Sales team. Steve was responsible for the roll out of 3,000 field sales laptops and sales applications to enhance the field's ability to position and sell Pitney Bowes solutions to their customers.