Greg Fitzgerald Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

I am responsible for identifying strategic opportunities for our organisation to drive operational effectiveness, capability uplift, and employee engagement and also oversee Diversity and Inclusion across our multi-region organisation. Key responsibilities:• Corporate planning and reporting, including data collection and insightsgeneration for key people metrics in accordance with GMCT Strategic and Annual Plan• Embed a sustainable D&I framework and events calendar •… Show more I am responsible for identifying strategic opportunities for our organisation to drive operational effectiveness, capability uplift, and employee engagement and also oversee Diversity and Inclusion across our multi-region organisation. Key responsibilities:• Corporate planning and reporting, including data collection and insightsgeneration for key people metrics in accordance with GMCT Strategic and Annual Plan• Embed a sustainable D&I framework and events calendar • Build organisational awareness and capability in Diversity, Equity & Inclusion programs • Identify key Strategic and Annual Plan activities and ensure they are implemented• Identify, design and deliver workforce capability development initiatives by developing and implementing high quality contemporary learning programs to meet organisational strategic objectives• Lead people initiatives and projects that contribute to a strong and resilient workplaceculture that enhances productivity, effectiveness and the overall employee experience.• Draft Trust papers, presentations and dashboard analytics.• Oversee the development and monitoring of metrics relating to capability development, employee engagement, strategy implementation and diversity & inclusion• Utilise data to analyse and address trends and issues that may require the developmentand implementation of creative business solutions.• Drive senior leadership development programs and interventions Show less

Melbourne, Victoria, Australia

I lead a team who are committed to designing and delivering meaningful organisational initiatives for the benefit of our people across a diverse range of areas including strategic Learning and Organisational Development, Change Management, Employee Experience and Diversity, Equity & Inclusion. Key responsibilities:• People and risk corporate planning and reporting, including data collection and insightsgeneration for key people metrics in accordance with GMCT Strategic and… Show more I lead a team who are committed to designing and delivering meaningful organisational initiatives for the benefit of our people across a diverse range of areas including strategic Learning and Organisational Development, Change Management, Employee Experience and Diversity, Equity & Inclusion. Key responsibilities:• People and risk corporate planning and reporting, including data collection and insightsgeneration for key people metrics in accordance with GMCT Strategic and Annual Plan• Deliver on key Strategic and Annual Plan people initiatives.• Lead workforce capability development initiatives by developing and implementing highquality contemporary learning strategies and programs to meet organisational, departmentand participant needs• Develop and implement an annual L&D program to build greaterorganisational capabilities through developing contemporary learning programs and resources promoting the 70:20:10 model of capability development.• Lead a team of change management professionals to deliver organisational change • Lead people initiatives and projects that contribute to a strong and resilient workplaceculture that enhances productivity, effectiveness and the overall employee experience.• Draft Trust papers, presentations and dashboard analytics.• Leverage current best practices and external benchmarking to improve WHS and risk presentations and dashboard analytics.• Oversee the development and monitoring of metrics relating to learning and development, employee engagement, change management and diversity & inclusion• Deliver coaching to leaders and team members to solve people and cultural issues.• Embed a sustainable D&I framework and guidelines• Build organisational awareness and capability in Diversity, Equity & Inclusion programs Show less

Fawkner, Victoria, Australia

I design and deliver meaningful and best practice organisational initiatives for the benefit of our people across a diverse range of areas including strategic OD, OHS and Risk, Employee Experience and Diversity and Inclusion. Key responsibilities:• People and risk corporate planning and reporting, including data collection and insightsgeneration for key people metrics in accordance with GMCT Strategic and Annual Plan• Deliver on key Strategic and Annual Plan people… Show more I design and deliver meaningful and best practice organisational initiatives for the benefit of our people across a diverse range of areas including strategic OD, OHS and Risk, Employee Experience and Diversity and Inclusion. Key responsibilities:• People and risk corporate planning and reporting, including data collection and insightsgeneration for key people metrics in accordance with GMCT Strategic and Annual Plan• Deliver on key Strategic and Annual Plan people initiatives.• Lead workforce capability development initiatives by developing and implementing highquality contemporary learning strategies and programs to meet organisational, departmentand participant needs• Develop and implement an annual L&D program to build greaterorganisational capabilities through developing contemporary learning programs and resources promoting the 70:20:10 model of capability development.• Lead people initiatives and projects that contribute to a strong and resilient workplaceculture that enhances productivity, effectiveness and the overall employee experience.• Draft Trust papers, presentations and dashboard analytics.• Leverage current best practices and external benchmarking to improve WHS and risk presentations and dashboard analytics.• Prepare submissions to Government for approval to commence enterprise bargaining withinthe Government Wages Policy and Enterprise Bargaining Framework.• Oversee the development and monitoring of performance management metrics• Utilise data to analyse and address trends and issues that may require the developmentand implementation of creative people solutions.• Deliver coaching to leaders and team members to solve people and cultural issues.• Review and analyse processes, workflow and functional interrelationships to identify productivity improvements.• Embed a sustainable D&I framework and guidelines• Implement, compile and report on GMCT D&I statistics in line with legislativerequirements to ensure obligations are met. Show less

Supporting organisations, teams, leaders and rising stars to be more happy, more productive and more focused.

Melbourne, Australia

Recording audio books for the vision impaired

Melbourne, Victoria, Australia

Designed Learning and Development resources for COVID-related government grant administration for businesses and individuals. Oversaw the 2020 Graduate Professional Development Program, involving 37 participants across the department.

Docklands, Victoria, Australia

Key SME for designing and delivering exceptional learning experiences across the organisation and consulting with leaders to get the best capability uplifts for their teams in order to meet their strategic objectives. Requirements include:- managing all leadership programs, including our Graduate Certificate in Applied Business, Diploma of Leadership and Management, and Unite Women in Leadership program- oversee Graduate Development program - design and deliver High Performing… Show more Key SME for designing and delivering exceptional learning experiences across the organisation and consulting with leaders to get the best capability uplifts for their teams in order to meet their strategic objectives. Requirements include:- managing all leadership programs, including our Graduate Certificate in Applied Business, Diploma of Leadership and Management, and Unite Women in Leadership program- oversee Graduate Development program - design and deliver High Performing Team programs - deliver innovative learning experiences- project managed the design and delivery of People Leader inductions Key Achievements include: • Designed and managed the Women in Leadership program which received an eNPS of 100 from both participants and line managers, and resulted in a significant growth in core leadership traits of leveraging strengths (31% increase), capturing career goals (36% increase) and strategies to overcome barriers (32% increase). Participants also experienced exceptional career movement, with 19% gaining promotions and 43% taken on a stretch opportunity within the 8 month program duration compared to 5% of women not participating. • Project Managed the design and delivery of the Operational Leadership Program and Strategic Leadership Program, ensuring a total of 100 current leaders completed modules within a 12 month period, with 30 of these gaining either a Diploma of Leadership and Management or a Graduate Certificate in Business. Both program received learner satisfaction rates of 95 and outstanding eNPS scores of 84 per module• Won the Australian Association of Graduate Employers (AAGE) award for Innovation for the Australian Public Sector for 2019 for our Graduate program Show less

Melbourne, Australia

Overseeing competency frameworks, talent management initiatives, external coaching programs, accredited and non-accredit leadership development programs and succession planning activities.Key Achievements • Supported a tender process for our entire suite of external business coaches (12), facilitators (12) and mediators (3) to ensure a consistent learning approach was available to all stakeholders, which was contextualised to the Melbourne Water environment• Designed the 2019/20… Show more Overseeing competency frameworks, talent management initiatives, external coaching programs, accredited and non-accredit leadership development programs and succession planning activities.Key Achievements • Supported a tender process for our entire suite of external business coaches (12), facilitators (12) and mediators (3) to ensure a consistent learning approach was available to all stakeholders, which was contextualised to the Melbourne Water environment• Designed the 2019/20 Women in Leadership program for high potential leaders to equip them with the confidence, skills, networks and exposure across the organisation. The program received an eNPS of 100 from both participants and line managers, and resulted in a significant growth in core leadership traits of leveraging strengths (31% increase), capturing career goals (36% increase) and strategies to overcome barriers (32% increase). The participant cohort also experienced exceptional career movement, with 19% gaining promotions and 43% taken on a stretch opportunity within the 8 month program duration• Project Managed the design and delivery of the Operational Leadership Program and Strategic Leadership Program, ensuring a total of 100 current leaders completed modules within a 12 month period, with 30 of these gaining either a Diploma of Leadership and Management or a Graduate Certificate in Business. Both program received learner satisfaction rates of 95 and outstanding eNPS scores of 84 per module• Won the Australian Association of Graduate Employers (AAGE) award for Innovation for the Australian Public Sector for 2019 for our Graduate program Show less

Caulfield, Victoria, Australia

Key Achievements • Project Managed training programs including technological systems training, behavioural standards, large-scale customer service programs, achieving 93% satisfaction rates of participants and managers in achieving program objectives.• Management of Learning Management Systems (LMS) to meet strategic goals for all areas of the organisation.• Created and managed the MRC Workplace Introduction program, including cadetships, internships and work placements with 93… Show more Key Achievements • Project Managed training programs including technological systems training, behavioural standards, large-scale customer service programs, achieving 93% satisfaction rates of participants and managers in achieving program objectives.• Management of Learning Management Systems (LMS) to meet strategic goals for all areas of the organisation.• Created and managed the MRC Workplace Introduction program, including cadetships, internships and work placements with 93 participants and an 80% employment rate post-completion of their program.• Developed a culture of learning with monthly “Learning Lunches”, Management Development workshops and Quarterly Updates to ensure adequate communication of business initiatives.• Coordinated the DRIVE Senior Leadership program involving a Mentor program which dramatically increased leadership capability.• Designed & facilitated the annual Venue Manager conference with a 100% satisfaction rate in meeting objectives.• Oversaw the wellbeing program increasing employee engagement (relating to wellbeing) by 14%.• Managed and reported on employee engagement data gained from attachment, annual engagement and exit surveys and managed action plans to make cultural improvements, with an increase of 7% in employee scores relating to continuous improvement plans.• Leveraged government funding ($40,000 annually) to provide apprenticeship opportunities across the horticulture, baking and cookery industries leading to 100% of candidates achieving career advancement.• Created and managed the annual Management Development Program over 5 years leading to 90% of graduates achieving career advancement.• Designed and delivered an onboarding program to fully immerse new employees into the organisation achieving an increase of 25% in attachment of new employees.• Managed a Volunteer Leave program with a diverse range of charities which increased employee engagement (relating to community engagement) by 18%. Show less

Brighton East, Victoria, Australia

Key Responsibilities• Develop innovation in the workplace, liaising regularly with digital marketing team to design effective sales tools.• Recruitment & development of a team of 20 contract trainers/assessors and 5 business development consultants.• Manage a diverse client portfolio of 60+ clients.• Instructional design of all training programs and resources.• Delivered Professional Development sessions for facilitators and salespeople.Key Achievements… Show more Key Responsibilities• Develop innovation in the workplace, liaising regularly with digital marketing team to design effective sales tools.• Recruitment & development of a team of 20 contract trainers/assessors and 5 business development consultants.• Manage a diverse client portfolio of 60+ clients.• Instructional design of all training programs and resources.• Delivered Professional Development sessions for facilitators and salespeople.Key Achievements • Increasing Fee For Service training revenue by 250% per year.• Managed the Leadership and Management division, increasing client base of this department by 50%.• Obtaining the organisation’s first 12 month training subscription to a top client.• Won national training contract spaning two years with Australia’s largest hospitality organisation. Show less

Melbourne, Australia

Delivered - - Management and Leadership consulting - Leadership and development programs- Customer service workshops- Culture change workshops- Facilitated conferences and seminars- Diploma of Management- Certificate IV in Frontline Management- Certificate IV in Customer Contact- Certificates II, III and IV in Retail Management- Certificates III and IV in Hospitality

Key Responsibilities• Design and implement sales strategies.• Consulting with clients on learning and development strategies to meet business critical needs. • Instructional design of training programs.• Facilitate accredited and non-accredited training over diverse range of industries.Key Achievements • Account managed client portfolio of 90+ clients and 200+ trainees.

Melbourne, Australia

Managed a portfolio of 80 trainees from hospitality and retail organisations, training in -* Certificate III in Hospitality* Certificate IV in Hospitality* Diploma of Hospitality* Diploma of Management

Melbourne, Australia

Job responsibilities were - - Researching new companies to expand our client database- Liaised with clients to ensure excellent communication and quality of training. - Consulted with stakeholders to develop business ventures to increase market share.

Wharf Hotel, South Wharf, Melbourne

Oversaw all operations of opening and managing a large gastro-pub in Central Melbourne, such as - - managed all financial aspects of the business- financial reporting- recruitment and development of team members- negotiations with suppliers- liaised with marketing department to develop marketing strategies- developed food and beverage menus - liaised with internal and external stakeholders, such as Liquor Licensing, Victoria Police, landlords, nearby traders.

Campari House, Hardware Lane, Melbourne Cbd

Oversaw all operations of opening and managing a large gastro-pub in Central Melbourne, such as - - managed all financial aspects of the business- financial reporting- recruitment and development of team members- negotiations with suppliers- liaised with marketing department to develop marketing strategies- developed food and beverage menus - liaised with internal and external stakeholders, such as Liquor Licensing, Victoria Police, landlords, nearby traders.

Exchange Square, London

I worked in many various roles at different Corney and Barrow Wine Bars throughout London. In all roles, I oversaw the overall operations of the wine bar, including - - Managing a team of FOH staff- Accountable for financial performance of the venue- Hiring, training and ongoing development of employees- Ordering / stocktaking- Marketing plans

Diploma Of Management, Management

Certificate Iv In Tae, Training And Education

Bachelor Of Arts, Music Theatre Performance

Vce