• Manage a team that supports 65K domestic and international employees on the hRTN side and 130K for combined RTX via ticketing/email systems and APEX/PRISM SAP systems• Run/analyze customized reports in various systems• Support Legal, Ethics or DCAA audit/data requests• Interact and collaborate with Human Resources and Finance to interpret guidelines and policy• Understand and implement Federal & State leave of absence laws for timecard processing• Compile and analyze financial information for reports and metrics• Continuous checks for work accuracy to detect and correct errors within current team responsibilities• Understand labor policies and Federal & State wage and hour laws• Create/maintain required Timekeeping/Labor training• Manage a team performing 70 weekly timecard audits• Manage labor processing • Manage terminations company wide

• Support 65K domestic and international employees on the hRTN side and 130K for combined RTX via ticketing/email systems and APEX/PRISM SAP systems• Responsible analyzing employee data• Perform daily timecard audits• Support Legal, Ethics or DCAA audit/data requests• Maintain exceptions to labor or HR related policies• Maintain process documentation for assigned tasks• Creation of annual Holiday Guidance for 9/80 schedules• Creation of 9/80 schedules• Create/maintain required Timekeeping/Labor training• Process leave of absence requests• Perform calculations, analysis, and data entry to support the labor process

• Responsible for monthly billing schedule, coordinating prebilling processes as well as working with Metering Coordinator to ensure meter reading schedule corresponds with billing & reads are completed in time to complete pre-billing processes. • Responsible for bill generation, validation, print upload, & print validation prior to required deadlines. • Responsible analyzing account data to maintain billing requirements, maintain detailed process documentation, propose enhancements for process efficiencies, and trouble shooting.• Responsible for working with vendor software engineers to incorporate necessary system changes• Responsible for working with customer service to answer questions related to company software, customer billing amount, customer meter obstructions, etc.• Responsible for monthly reports for Financial Director and Customer Service Manager.

• Partner with Workforce Solutions to staff from top to bottom a new multi-million-dollar company.• Aide in advertising, flagging employees by their skills sets, placing employees in positions where they are most likely to succeed at. • Aide in the interview process, job placement, and the drug testing of all employees.• Determine cost of business operations by the collection of data • Aide in the cost analysis process by making recommendations directly to the General Manager using various procedures • Reconcile transactions • Maintain company database• Make recommendations to the GM by the analysis and interpretation of data• Train employees through classroom instruction and OJT via blueprints for the manufacturing process.

• Produced budgets for research projects in accordance to deadlines in Excel• Solved problems with budget deficits for research projects • Worked in various computer databases such as FAMIS, Canopy, Maestro, Workday• Developed Processes• Assisted with research project set-up and close-out• Reported deliverable activities • Performed monthly expense and remaining balance reviews• Assisted with budget reallocations, account actions requests, checklists, and processes• Assisted Project Administrator with Time & Effort activities

• Recruited top basketball prospects around the county • Produced organizational contracts for prospects• Organized and scheduled practice times and tournaments dates • Processed player payments to the organization • Coached

• Provided customer service to individuals interested in expanding their education. • Resolved conflicts with technology.• Worked with various audio and visual aids. • Produced excel spreadsheets in order to increase the organization of scheduling and payments for the company.