- Assisted in grand opening logistics, décor and menu development of two venues in visible downtown Chicago locations- Supervised and managed small to mid-sized events for two venues as well as catering orders- Performed under stressful, time-sensitive conditions while sustaining increased productivity goals and guest satisfaction- Weekly marketing using email campaigns, promotional campaigns, traditional marketing materials and website updates- Oversaw host stand, including scheduling meetings, creating agendas, training new employees, and forming an incentive program for the team- Managed reservations for PPX guests and clients