Hali Groat, Cris, Csm, Cspo Email & Phone Number

Richmond, Va, Us

* Responsible for directing foundational and strategic compliance responsibilities with consistent excellence that support the team and management.* Oversees regulatory and reinsurance audits, SOX Audit, data security audits, audit planning, and assessing audit preparedness.* Support inquiries/investigations on data from Underwriting, Actuary, Finance, Premium Receivables, Reinsurance, Predictive Analytics, et al.* Oversee UW Support Management, including organization design to… Show more * Responsible for directing foundational and strategic compliance responsibilities with consistent excellence that support the team and management.* Oversees regulatory and reinsurance audits, SOX Audit, data security audits, audit planning, and assessing audit preparedness.* Support inquiries/investigations on data from Underwriting, Actuary, Finance, Premium Receivables, Reinsurance, Predictive Analytics, et al.* Oversee UW Support Management, including organization design to ensure accurate staffing levels and ensuring a high level of customer support to Construction and Casualty underwriting teams* Oversight of rater integration/maintenance* Provide coaching, mentoring, and manage performance for UW Support teams.* Partner with internal and external stakeholders to lead the design, implementation, and change management activities related to the rollout of new key tools for Construction and Casualty, including Appian Workflow, ImageRight, etc.* Apply process improvement and design methodologies to analyze issues and develop enhancements to Construction and Casualty systems.* Ensure all binders/policies/midterm changes are handled quickly/accurately* Find solutions/work arounds to complex processes and system issues* Work with Product Management on any form needs/assistance* Monitor and ensure newly created forms are added to raters/quote generators and CAPS (as applicable)* Participate in disaster recovery exercises Show less

Richmond, Virginia

• Participate in the planning, testing, and release of Product Upgrades across Business Unit platforms (i.e. Edge, CAPS, Owners Edge, Argo Express)• Assist in the development and maintenance of Underwriting and Underwriting Support guidelines• Build out process and procedures for Underwriting Support team • Provide Underwriting Support team-members with training and mentorship through bi-monthly meetings• Delivered monthly updates to team on production goals and year to date… Show more • Participate in the planning, testing, and release of Product Upgrades across Business Unit platforms (i.e. Edge, CAPS, Owners Edge, Argo Express)• Assist in the development and maintenance of Underwriting and Underwriting Support guidelines• Build out process and procedures for Underwriting Support team • Provide Underwriting Support team-members with training and mentorship through bi-monthly meetings• Delivered monthly updates to team on production goals and year to date numbers• Collaborated with the Casualty team in building out their support team and supervised outstanding Operation initiatives• Serve as a SME for Argo Construction and Argo Casualty staff • Work with Business Delivery Services and Sutherland to ensure SOPs are being maintained and implemented accurately• Manage relationship with our Audit and Inspection Vender EXL (formerly OSI) for the Casualty team• Maintain clearance system (Wrapper – Intake, CAA, CCG) efficiencies through partnership with the Digital Team• Provide oversight in the dissemination of updates over pre-established processes including the Expedited Renewal Process• Use DataWarehouse, BOB, and PowerBI to run reports and establish statuses on Premium, Submission/Transaction Counts, Claims Data, and Form Usage • Recruit new members of the support staff and assist in the recruiting of staff in other Business Units• Complete periodic file audits on members of the support staff to measure continued consistency and growth Show less

Richmond, Virginia, United States

• Collaborate with external and internal customers to help identify product requirements that best meets their needs• Assess and implement distinct policy forms based on individual needs• Conduct quality control of products for relevancy and accuracy • Produce reports detailing account expenses and loss ratios throughout a policy year• Adapt and respond to changes to deliver best product to internal and external customer• Develop loss management solutions catered to… Show more • Collaborate with external and internal customers to help identify product requirements that best meets their needs• Assess and implement distinct policy forms based on individual needs• Conduct quality control of products for relevancy and accuracy • Produce reports detailing account expenses and loss ratios throughout a policy year• Adapt and respond to changes to deliver best product to internal and external customer• Develop loss management solutions catered to individual clients• Design risk management strategies catered to the exposures associated with individual clients• Implement and supervise on the job training program with distinct milestones so objectives can be easily measured• Analyze reports monthly for both my region and regions across the country to ensure consistency • Identify and remove redundancies on in-force processes to capitalize on the time of my team and vendors• Spearhead projects that broaden the capacity of internal clients by streamlining processes that are marked as profitable • Act as a Subject Matter Expert during the creation and testing of new underwriting tools/resources • Create and attend events with the purpose of recruiting for various roles and regions within the company• Plan events within the office quarterly, to boost morale and aide in team building across business segments Show less

Richmond, Virginia, United States

Richmond, Virginia Area

Richmond, Va

4901 Dickens Road, Richmond, Va 23230

Working directly with agents, brokers and carriers in the placement of Forest Products Risks whose operations consist of Manufacturing, Distribution, and Wholesaling/Retailing of Lumber and Building Materials across the United States and Canada . In addition to Forest Products Risks, we assist agents and brokers with the placement of heavy manufacturing as well as all aspects of transportation.

Richmond, Virginia

Provides support and assistance to underwriting staff by: collecting data, organizing reports, performing administrative duties regarding new business and renewal accounts, assisting in measuring exposure, analyzing risk, pricing, quoting, setting coverage, etc.