Hanif A. Young - Msc., Pmp®, Pmi-Acp® Email & Phone Number

Winnipeg, Manitoba, Canada

Greater Winnipeg Metropolitan Area

As the VP-Operations and President-elect at PMI Manitoba Chapter, my role is to champion growth, innovation, and the pursuit of excellence within our vibrant project management community. Here is a glimpse into my journey and the impact our team is making:🔹 Leadership with Vision: At the helm, my goal is to steer PMI Manitoba towards a future where.

As the IT Director at PMI Manitoba Chapter, I lead a team of dedicated volunteers in leveraging technology to empower our mission of fostering project management excellence. In this dynamic volunteer role, I am responsible for spearheading strategic technology initiatives that enhance member experiences, streamline operations, and drive organizational.

Winnipeg, Manitoba, Canada

Greater Winnipeg Metropolitan Area

- Managed IT project operations in private and public sector industries, ensuring seamless end-user services and IT service management.- Led Azure Cloud enablement, migration, and management projects, delivering scalable solutions on time and within budget.- Designed and implemented IT Service Optimizing Operating Model to enhance service delivery and.

Winnipeg, Manitoba, Canada

• I managed and directed the overall activities of this department in successfully engineering, designing, implementing, and maintaining Public Safety radio and telecommunications systems and infrastructure. My Branch.
• Lead a diverse team of Engineers, Radio Communications experts and administrative staff in the execution of all Branch duties.
• Supervise staff performance management, prioritize work, and prepare multi-year budgets in accordance with standard City operation procedures.
• Author bid opportunities, award reports, business cases, briefing notes, status reports, and other critical documents consumed by all levels of the organization including senior executives.
• Direct major projects using formal methodologies, organizing and managing client, vendor, consultant, and internal staff to create communications infrastructures for the City’s operational departments.
• Oversee 7 day week, 24 hour day maintenance to City’s radio- and telecommunications infrastructure (most City departments) as well as Police, Fire and Ambulance computer and data communications facilities.

Winnipeg, Canada Area

Achievements & Responsibilities - Actively worked in a $50M project portfolio, meeting high-level service delivery and customer satisfaction objectives.- Led process optimizations, resulting in increased operational efficiencies from project management methodologies.- Coordinated with cross-functional teams, in a matrix environment placing emphasis on.

Greater Winnipeg Metropolitan Area

Achievements & Responsibilities - Led organizational change initiatives for clients across various industries, to support strategic projects.- Developed policies, practices, and procedures related to IT planning, architecture, and business systems analysis.- Effectively implemented standardized project management methodologies, thus reducing project costs.

Kingston, Jamaica

• Achievements & Responsibilities - Administered enterprise system deployments for successful solution delivery of multiple projects.- Led stakeholder analysis for tech adoption, essential for client engagement strategy.
• Managed project budgets, scope, risk, change and schedules of complex Cisco and Avaya implementation projects for several government entities.
• Developed project charters, work plans, management plans for all departmental projects, to streamline deployments.
• Monitored and controlled projects through clear communication, quick problem resolution and excellent relationship management.

Jamaica

Provision of Network and Voice ServicesUnified communications design and implementation Firewall deployment, Routing and switching Bid management Solution Design and Architecture Design.

Kingston, Jamaica

Achievements & Responsibilities - Championed PeopleSoft cloud migration, ensuring a smooth transition of HR, IT, and Payroll teams to virtual infrastructure.- Engaged diverse stakeholders, leading successful client-centric solution implementation projects.- Developed change management training, and facilitating employee development across diverse teams..

Kingston, Jamaica

Kingston, Jamaica

Kingston, Jamaica

Kingston, Jamaica

• Designed and implemented secure WiFi Infrastructure for 3 Large corporate clients including one large financial institution.
• Implement WiFi VPN solutions and secure managed router solution.
• Design and implement network segmentation plan including firewall and IDS.
• Design and implement secure email and DNS services for the organization
• Train and manage a team of Two Engineers and 4 technicians in IT practices, PC repairs and cabling, Windows system administration, WiFi installations, router and vpn configurations and WiFi Security.
• Re-wrote the organizational IT Policies and procedures document. Included are network security documentation and preventative maintenance procedures and project change management.

St. Catherine, Jamaica

• Implemented logical and physical network security standards, including those of the Financial Department and protocols across the organization.
• Re-engineered the enterprise firewall and IDS systems in use by the organization
• Designed and presented corporate Information Systems Strategic Plan for the organization.
• Re-wrote the organizational IT Policies and procedures document. Included are network documentation and preventative maintenance procedures as well as change management.
• Senior member of project team to design and implement an enterprise IT solution to improve records management and certificate application and tracking.
• Implemented and deployed enterprise network antivirus solution (Symantec).

Montego Bay, Kingston, Jamaica

Responsibilities & Achievements Logistical Planning and support for a large campus network. Performed comprehensive network documentation and layout for over 1500 Nodes with regular updates as needed. Information security planning and scheduled network security audits. Management and deployment of a Local Area Network (LAN) and Wide Area Network (WAN).

St. James And St. Catherine, Jamaica

• Implemented wide-area network project to support call centers in two separate regions, supporting 4000 agents.
• Managed and Implemented eTalk software project, to improve agent call quality.
• Planned, designed and controlled project to implement enterprise helpdesk, for efficient user support activities.
• Salvaged project to implement email services via Microsoft Exchange 2000 server Enterprise, supporting over 3000 users and streamlining internal and external communications.

Kingston, Jamaica

• Management of a team of individuals through weekly goal-setting, evaluation and feedback to ensure positive operation of the center’s mission-critical systems.
• Implementation of departmental policies and procedures for day-to-day operations of IT, such as disaster recovery, backup, and server maintenance.
• Maintenance and Troubleshooting of CISCO VOIP equipment to ensure 99% system uptime for daily operations of the center.
• Implementation and maintenance of MS Exchange 2000 mail server.
• Maintenance of a Windows 2000 Network Infrastructure.
• Implementation of on-line help desk system to track technical faults on a daily basis.

Kingston, Jamaica

• Network and Systems Administration in Windows NT 4.0/2000 environment.
• PBX Installation and Administration including voicemail and systems support on the Nortel Networks Option 11C PBX System.
• Installation and configuration of Symposium Call Centre Server v.4.0, including two call centre reader boards for monitoring call traffic into a Call Centre of in excess of 250 persons.
• Installation, configuration, and administration of InterVoice Brite IVR Application and Pipkins Vantage Point 7.0 software for scheduling Call Centre Agents.
• Provide Help Desk support for in excess of 325 Windows NT 4.0/2000 clients on a daily basis for all desktop applications, database connectivity, network connectivity, PBX issues and other end-user problems that may be.
• Management and Support of over 300 users on Corporate Business Systems including Microsoft Great Plains eEnterprise v6.0, Seagate Crystal Reports 8.5, Oracle 8i Client, ASC Sentori Customer Care and Billing System 3.0.

Kingston, Jamaica

• Functioned as company Web Master and Lotus Domino Administrator
• Worked on project implementation team for the First Life fastcard® electronic health insurance card.
• Commenced design and development of the company’s website: http://www.firstlife.com.jm/.
• Mail Server Administration on Lotus Domino.
• LAN Maintenance and Setup.
• Lotus Notes deployment and support to end-users.

Master Of Science, Computer-Based Management Information Systems

Bachelor Of Science (B.Sc.), Electronics And Mathematics, Honours

Activities and Societies: Electronics Club, U.W.I. Dance Society, Tennis, Track & Field, Debating

High School Diploma / Sixth Form Certificate, C.X.C. / G.C.E

Activities and Societies: Key Club, Interact Club, House Captain, Prefect, Lifesavers, Acting, Fundraising, Track & Field, Tennis.