Harry Gill Email and Phone Number

Work with customers in gathering business requirements for data migration needs. Work migration process on platforms like JDE,EBS,SIEBEL,ORACLE,SAP,AMAZON MTR, MOS and othersWork across multiple functional projects to understand data usage and implications for data migration. Assist in designing, planning and managing the data migration process. Work with subject matter experts and project team to identify, define, collate, document and communicate the data… Show more Work with customers in gathering business requirements for data migration needs. Work migration process on platforms like JDE,EBS,SIEBEL,ORACLE,SAP,AMAZON MTR, MOS and othersWork across multiple functional projects to understand data usage and implications for data migration. Assist in designing, planning and managing the data migration process. Work with subject matter experts and project team to identify, define, collate, document and communicate the data migration requirements. Prepare data migration plans including migration risk, milestones, quality and business sign-off details. Manage assigned risks and monitor potential impacts as part of the data migration plan. Develop best practice, processes, and standards for effectively carrying out data migration activities. Perform source system data analysis in order to manage source to target data mapping. Perform migration and testing of static data and transaction data from one core system to another. Perform data migration audit, reconciliation and exception reporting. Manage cross-program data assurance for physical data items in source and target systems.Perform all data entry related tasks including sorting, proofing, updating, mailing and storing. Maintain data files accurately. Compile, sort, verify and correct data to be entered. Review data for completeness and accuracy. Contact authors of source documents to address data inconsistencies and to gather missing data. Manage filing and routing of source documents after entry. Maintain records of work completed. Update data in appropriate databases in accurate and timely manner so as to avoid backlogging. Establish data naming standards and consistent data definitions to improve overall data quality. Process and resolve data inquiries by searching and reviewing the databases. Enter and update files into Excel spreadsheets. Show less

Customer Service Manager - Dedicated Customer Service Manager with 2 years of experience in ‘Walmart’ retail setting. - Under-performing operations.- Built and lead customer-focused teams by instilling a commitment to customer service as a key driver of company goal attainment. - Lead by example and ensured the execution of all safety, security, quality and store operations policies.

- Highest revenue generating technician consistently for 2 quarters.- Provided customers with support to resolve any technical issues.- Selected in pilot batch to provide support for 3rd party software and data backup.- Worked with Dell Tag Team International in the pilot team to tag transfers from all countries. - Provided support to Dell Agents on how to transfer tags, Warranty and all other inaccessible issues. DCSE AND MCSE certified