Harry Jackson

Harry Jackson Email and Phone Number

20+ Years in Executive Positions delivering performance and profitability @ Orlando
6965 Piazza Grande Ave,
Harry Jackson's Location
Orlando, Florida, United States, United States
Harry Jackson's Contact Details
About Harry Jackson

Harry Jackson is a 20+ Years in Executive Positions delivering performance and profitability at Orlando. He possess expertise in operations management, forecasting, profitability, outsourcing, process improvement and 24 more skills. Colleagues describe him as "I worked with Harry when he was EVP of EMEA Ops at SGS. He came with the acquisition in 2008 when we bought Stream and fit in great with the new team very quickly. He became one of my key go to guys to get things done. Harry made money for the company in Europe when no one else in the industry could. He was able to build a great team, manage key clients and understood the operational drivers and metrics excellently. Scott Murray Founder and Former CEO of Stream Global Services"

Harry Jackson's Current Company Details
Orlando

Orlando

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20+ Years in Executive Positions delivering performance and profitability
6965 Piazza Grande Ave,
Website:
romainrealty.com
Employees:
17
Harry Jackson Work Experience Details
  • Orlando
    Retired
    Orlando Jan 2018 - Present
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  • Atento
    Us And Near Shore Operations Director
    Atento Feb 2017 - Dec 2017
    Us, Mexico, Guatemala, El Salvador, Columbia And Purto Rico
    Raising operational performance to North American client expectations by leveraging Atento's vast experience in delivery of operational excellence across Central and South America
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  • Independent Bpo Consultant
    Managing Director
    Independent Bpo Consultant Jan 2015 - Feb 2017
  • Integrity Solution Services, Inc. Formerly N.A.R.S.
    President
    Integrity Solution Services, Inc. Formerly N.A.R.S. Jun 2012 - Jul 2014
    Greater St. Louis Area
    BPO company specializing in credit and collections.On-Shore throughout the MidWest and Near Shore Locations in Jamaica and Panama
  • Stream Global Services
    Executive Vice President Operations Emea
    Stream Global Services Dec 2006 - Apr 2011
    Responsible for delivery of services across 17 call centers in 13 countries. Delivery of revenue Growth of $20 million in 2007 and improvement of profitability by 3%Revenue Growth of $30 million in 2008 and doubled profitability
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  • Client Logic
    Senior Vp Support Services
    Client Logic Jan 2004 - Nov 2006
    Responsible for integration of ClientLogic and Service Zone organizations. Standardization of best practices, establishment of centralized forecasting and scheduling group, management of real estate profolio including the addition of five sites, deployment of company wide multi-level operations management training group, development and deployment of standard quality processes and procedures.
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  • Sykes Enterprises
    General Manager Emea And Managing Director
    Sykes Enterprises 1998 - 2003
    Evolved from operations head of call center operations, to general manager and senior vice president reporting directly to CEO for all EMEA activities. Scope of responsibilites include Sales, call center operations, fulfillment operations and all support functions. Responsible for business plan and budget development and deliver of financial results. Grew operating profits from 3% to 11% in 18 months.
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  • Mci Call Center Consulting
    Director
    Mci Call Center Consulting Jan 1997 - Aug 1998
    Lead the sales and deployment of call center consulting efforts to MCI 's telcom customer base. Services offered ranged from site selection, site design, custom training and reward and recognition programs, customized call center software applications, and productivity improvement projects.

Harry Jackson Skills

Operations Management Forecasting Profitability Outsourcing Process Improvement Team Building Customer Relations Coaching Change Management Budgeting Account Management Business Strategy Contract Negotiation Strategic Planning Budgets Customer Service Call Centers Management Bpo Team Management Customer Experience Analysis Business Process Improvement Crm Call Center Leadership Performance Management Profit Training

Harry Jackson Education Details

Frequently Asked Questions about Harry Jackson

What company does Harry Jackson work for?

Harry Jackson works for Orlando

What is Harry Jackson's role at the current company?

Harry Jackson's current role is 20+ Years in Executive Positions delivering performance and profitability.

What is Harry Jackson's email address?

Harry Jackson's email address is br****@****aol.com

What is Harry Jackson's direct phone number?

Harry Jackson's direct phone number is +140722*****

What schools did Harry Jackson attend?

Harry Jackson attended Florida Atlantic University, Assumption College.

What skills is Harry Jackson known for?

Harry Jackson has skills like Operations Management, Forecasting, Profitability, Outsourcing, Process Improvement, Team Building, Customer Relations, Coaching, Change Management, Budgeting, Account Management, Business Strategy.

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