Due to the success in my previous role, I was promoted to Senior and am tasked with continued revenue growth as well as helping set examples & standards within the team.

ECOMMPAY provide direct credit card acquiring for numerous merchants. We aim to make efficiencies within our Merchants' payments journey that provide a better experience for the end user, and ultimately increase conversation rates. With 150+ Alternative Payment Methods, we can service merchants looking to break into new markets and expand their businesses more generally. We are born and built in tech, so everything we offer is connected with our in-house technology giving you one face to interact with when solving your pain points.I am in charge of the new business generation for the UK & Western Europe, and within this role I am opening up new verticals for ECP to explore. If you want to know more about what we can offer, please do contact me - hwhite@ecommpay.com .

Due to my success in my role, I was promoted to Sales Manager. This was during a restructuring of the team, and my director tasked me with hiring 5 new team members, training them and reorganising the team for the quarter. Key Achievements whilst in this role:- Hired, trained 5 new sales executives, who have now been hitting their targets.- I directly managed 4 of those new people in the team and hit my target for Q3/2 of £155k and went £30k over. - Led the team until the new HOD was hired, in which time we hit our weekly trackers.- Ran new training sessions and helped to roll out a new sales technique within the team.

Within this new role, the responsibilities are similar but with some additions. - Aid, feedback to and engage with, my Head of Department in the development of new ideas, initiatives that can be rolled out for the betterment of the team, and its targets. - Directly line manage two sales executives as well as help other members of the team. That involves providing feedback, encouragement and guidance to my reports. - More generally, be an example to my team in not only my professionalism, but also in the high standards that the Marketforce Brand requires. Achievements whilst in that role:- Was sent to Marketforce's Asia office to sell an insurance conference and train two members of staff. - Sold 3 conferences on Cards & Payments, Digital Banking and Retail Banking over the 2017 calendar year. Made £326k over a target of £212k across those events, setting two records in the meantime. - Established myself as the Banking lead of our delegate sales team, due to my strong content knowledge and relationships within the industry.

Key Responsibilities:- Generate delegate sales and hitting targets.- Pro-actively source new business leads.- Build and develop strong relationships with key gatekeepers in leading firms across many industries.- Achieving all agreed individual KPI’s and goals over a week or quarter. For example hitting circa £80K per quarter (depending on the conference).- Represent Marketforce's bispoke branding, both over the phone and email, but also during the delivery of Marketforce's products.- Harness industry knowledge and effectively use that knowledge to demonstrate the value of Marketforce's products.Key Achievements:- Hit a record level of delegate revenue for Marketforce's Private Banking & Wealth Management conference 2015 (£45K) & then broke that record in 2016 (£53k).- Hit a record level of delegate revenue for Marketforce's Cards & Payments Innovation Europe conference in 2016 (£60k).- Contributing to a record overall delegate revenue for the delegate sales team in a quarter - £1.1 million.- Developed a strong understanding of financial markets, the pension industry and the cards & payments industry.- Leading internal discussions about new conference ideas, and the improvement existing products.- Introduced a new process into the sales/production relationship which led to a greater pass over of leads and feedback.- Was set some Promotion KPIs of £91K in a quarter and the bringing forward of a new process. Hit that target and went over, reaching £122k for the quarter and brought forward a new process, introduced it to the teams and currently oversee its success. As such was promoted in Nov 2016.

Roles I had to play:- Working on tills and in the fitting rooms.- Processing deliveries and organising other employees on rotas and planners.- Engaging with customers and helping them.- Promoting more sales. Skills I learnt:- Working in a team.- Managing people.- Making large and vital sales for the store.- Working within a multinational corporation. - Managing customer concerns.- Making customers feel valued.- Be a part of an award winning store.

Roles I had to play:- Sell tickets- Network with students to promote nights out.Skills I learnt:- Resilience toward dealing with drunken locals, students and flaky individuals. - How to deal with commission-based sales (I would get £1 per ticket I sold).- Networking across a large student population, including using societies and sports clubs as footholds. - Working on high targets and not being demotivated by them

Roles I had to play:- Building and maintaining livestock pens. - Cleaning and maintaining the machinery and vehicles. - Working on the main stage being a runner and general labourer on site.- Deconstructing and cleaning up after the show.Skills I learnt:- Working as a part of a large team.- Managing long hours.- Being flexible to changing situations.- Engaging with a wide range of individuals and age groups.