Hayley Thomas Email & Phone Number

Murray, Utah, United States

Lindon, Utah, United States

Orem, UT

Internal project reporting and administration, resource management, client management, project accounting and finance, project planning, project communication.

Provo, Utah Area

• Worked closely with Vice President of Marketing and Training to seek out and develop relationships with new vendors, create new products, create training and marketing materials and develop in house processes to.
• In a mass effort and limited timeline, developed and launched new SEO, Social Media and Mobile Marketing Products. Created sales training materials, marketing materials etc. for presentation and product roll out at.
• Led conversion of over 1000 websites from Webs platform to WordPress. This conversion was essential to improve compliance to Google’s mobile algorithms and best practices. This also put Ziplocal in a better position to.
• Added Customer Service department to my reporting structure. Created trainings to increase their knowledge of the company's digital products, increasing the level of support provided to Ziplocal’s customers.

Provo, Utah Area

• Searched out vendors for new digital products to add to Ziplocal’s print base. Provided cost analysis to determine compatibility for the product and best fit for the company. By providing positive and constructive.
• Managed startup of website product for small business advertisers and grew to sell and design over 1000 sites. Hired and trained team to produce the websites that included tasks of gathering content and images.
• Managed a Reputation Management product for over 10,000 customers. This product allowed advertisers to see where their business was listed online and suggested places where they might want to add their listing for more.
• Created and maintained spreadsheets and Filemaker databases to track the number of incoming accounts and their progress. Monitored efficiency of employees and provided analysis that ensured most efficient production.
• Problem solved issues as they arose from customers, employees, sales representatives and/or their managers, upper management, and vendors.

Provo, Utah Area

• Created processes to maintain a workflow for over 100,000 ads annually in 130 yellow page print and online directories across the United States and Canada.
• Managed a department of 30 Graphic Designers and Illustrators in a fast-paced, deadline-driven production environment.
• Interviewed, hired, trained, and managed efficiency and work quality of employees.
• Developed and conducted training workshops for development of employees skills and abilities.
• Created and maintained detailed Excel spreadsheets to track employees’ performance.
• Created policies that reduced employee's error percentage by 50% in less than 1 year.

Business, Management, Marketing, And Related Support Services

High School