Heather Higgins Email & Phone Number

Seattle, Wa, Us

Provided comprehensive research and analysis on the aerospace industry, current news, and scientific literature.Led data analytics projects to identify top researchers or technology and patent trends in customer-identified fields.Presented research results and graphical analysis to business partners.Presented two years in a row to company-wide conference on data analytics/visualization capabilities and results.Trained colleagues in research and data visualization tools and techniques.Provided traditional library services, including reference and collection development, as needed.

Provided research and analysis directly to high-level clientProvided trend research and analysis for industries, including commercial and consumer technology, retail, healthcare, social innovation, and food and beverageProfiled top influencers and their interests, social media and affiliationsPrepared data-driven monthly insight reports focused on client news, industry trends and social media activityManaged and prepared client reports on daily, weekly, monthly and event-driven schedulesQueried internal database for data and metrics related to customer campaigns

Provided research and analysis directly to high-level clientProvided trend research and analysis for industries, including commercial and consumer technology, retail, healthcare, social innovation, and food and beverageProfiled top influencers and their interests, social media and affiliationsPrepared data-driven monthly insight reports focused on client news, industry trends and social media activityManaged and prepared client reports on daily, weekly, monthly and event-driven schedules

Supported agency new business pursuits with company research, analysis and written reportsProvided research and analysis for industries including commercial and consumer technology, retail, healthcare, social innovation, and food and beverage

Investigated linkages between e-commerce websites for clients.Monitored e-commerce websites for deceptive marketing and fraud.

Prepared industry research reports and national and regional economic reportsManaged large-scale research projects for business valuation and audit projectsAuthored trade publication articles, web articles, and survey reportsDeveloped best practices for research methods and written reportsFulfilled research requests for internal and external clients, for business and marketing purposesProvided research for new business development

Fulfilled patron information and research requests from researchers around the worldCatalogued books and created MARC records within OCLC and Procite databases Maintained serial publications records within the library’s databasesFulfilled interlibrary loan requests

Master Of Library & Information Science (Mlis)

Bachelor Of Science (Bs), Oceanography

Bachelor Of Arts (Ba), History