Heather Davis Email & Phone Number

Bangor, Mi, Us

Dowagiac, Michigan

⦁ Direct efficient guest flow through participative shift management, scheduling a full working staff including food attendants, beverage servers, room service, buss persons, bar backs and bartenders .⦁ Dealt with customer complaints and concerns ,including service recoveries, incident reports, coffee talks, service cut offs ,amenities and monthly Inventory.⦁ Walked the floors to mingle with the guest to ensure everything was satisfactory.⦁ Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

Hartford, Michigan

⦁ Compile, sort and verify the accuracy of data before it is entered.⦁ Compare data with source documents, or re-enter data in verification format to detect errors.⦁ Store completed documents in appropriate locations.⦁ Locate and correct data entry errors, or report them to supervisors.⦁ Maintain logs of activities and completed work.

New Buffalo, Michigan

⦁ Direct efficient guest flow through participative shift management, scheduling a full working staff including food attendants, beverage servers, room service, buss persons, bar backs and bartenders .⦁ Dealt with customer complaints and concerns ,including service recoveries, incident reports, coffee talks, service cut offs ,amenities and monthly Inventory.⦁ Walked the floors to mingle with the guest to ensure everything was satisfactory.⦁ Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

⦁ Dealt with customer complaints and concerns .⦁ Walk the floors and mingled with the guest to ensure everything was satisfactory.⦁ Handled weekly inventory and vendor relations to ensure the timely and cost - effective purchasing of food, beverages, liquor, beer, and small wares.⦁ Handled daily closing point of sales audits.⦁ Assign duties, responsibilities, and work stations to employees in accordance with work requirements.⦁ Scheduling a full working staff including front and back of house personal .