Heather Smith Email & Phone Number

• On-board and Off-board Jazz Solutions employeeso Grant access and permissions to internal resources and provide training to ensure all new and existing hires can effectively execute and adhere to all standard operating.
• Developed training guides and classes for existing and new employees
• Assess operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
• Create and maintain 14 different SharePoint sites for individual contracts with Federal Student Aid (FSA).
• Update and maintain contract deliverables within the Document Management System (DMS).
• Manage and maintain client collateral for 6 FSA contracts which includes creating meeting agendas, recording minutes, and delivering updates on a weekly and monthly basis.

Washington D.C. Metro Area

• Managed organization of 300+ member annual legislative fly-in to Washington DC which included maintaining correspondence with 200+ congressional offices to schedule meetings, managing development of meeting collateral.
• Tracked key legislative priorities in 50 states and measured member engagement on association calls to action.
• Coordinated distribution of weekly legislative newsletter with a circulation to 150,000 members
• Responsible for production and submission of quarterly and semi-annual federal and state lobbying reports.
• Supported Managing Director in routine financial analysis and management of $2 million annual departmental budget as well as the preparation of budget submissions and year-end review each fiscal cycle.
• Coordinated office administration, including ordering supplies, managing subscriptions and submission of invoices and expense reports for a 12-person department

Culver City, CA

• Data Analyst/Pmk*Bnc 2014 - 2015
• Led data entry and records management for talent represented by company. Executive Assistant/Cbs Television City 2014 - 2014
• Collaborated with the Vice President of International Distribution.
• Coordinated meetings with the President of CBS, and international clients.
• Reconciled billing statements in foreign currency to negotiated contracts with numerous clients foreign and domestic to continue television distributions.
• Led data entry and records management for foreign and domestic clients. Executive Assistant/CBS Films Inc. 2013 - 2014

• Gave daily tours to guests on history of studio. Worked high profile events/premieres. Audience Coordinator for Dr. Phil and the Doctors.

Masters In Science, Sports Management, 3.8 Gpa

Bachelor Of Arts (B.A.), History

Activities and Societies: Vice President of The Voice Gospel Choir.

No Degree Obtained, History

Associate Of Arts (A.A.), History

Activities and Societies: Member of the Phi Theta Kappa honor society Member of the Drama Club