Heather Smith Email & Phone Number

• On-board and Off-board Jazz Solutions employeeso Grant access and permissions to internal resources and provide training to ensure all new and existing hires can effectively execute and adhere to all standard operating procedures.o Remove federal access for all employees whom leave Jazz Solutions.o Train new employees on SharePoint sites, document management systems and standard operating procedures.o Track and record employee accesses (i.e. network access, PIV cards, email address)• Developed training guides and classes for existing and new employees• Assess operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.• Create and maintain 14 different SharePoint sites for individual contracts with Federal Student Aid (FSA).• Update and maintain contract deliverables within the Document Management System (DMS).• Manage and maintain client collateral for 6 FSA contracts which includes creating meeting agendas, recording minutes, and delivering updates on a weekly and monthly basis.• Test new codes for the Department of Education related to student loan distribution.• Monitored project progress, identified risks and took corrective action as needed for JSL and FSA contracts.

Washington D.C. Metro Area

• Managed organization of 300+ member annual legislative fly-in to Washington DC which included maintaining correspondence with 200+ congressional offices to schedule meetings, managing development of meeting collateral, and administration of event management app to provide attendees with up-to-date event details.• Tracked key legislative priorities in 50 states and measured member engagement on association calls to action.• Coordinated distribution of weekly legislative newsletter with a circulation to 150,000 members• Responsible for production and submission of quarterly and semi-annual federal and state lobbying reports.• Supported Managing Director in routine financial analysis and management of $2 million annual departmental budget as well as the preparation of budget submissions and year-end review each fiscal cycle.• Coordinated office administration, including ordering supplies, managing subscriptions and submission of invoices and expense reports for a 12-person department

Culver City, Ca

Data Analyst/Pmk*Bnc 2014 - 2015• Led data entry and records management for talent represented by company. Executive Assistant/Cbs Television City 2014 - 2014• Collaborated with the Vice President of International Distribution.• Coordinated meetings with the President of CBS, and international clients.• Reconciled billing statements in foreign currency to negotiated contracts with numerous clients foreign and domestic to continue television distributions.• Led data entry and records management for foreign and domestic clients. Executive Assistant/CBS Films Inc. 2013 - 2014• Created reports for daily/weekly box office numbers from across country. Administrative Assistant/CBS Outdoor 2012 - 2013• Answered phones, scheduled meetings, organized file storage and maintained front office for billboard department.

• Gave daily tours to guests on history of studio. Worked high profile events/premieres. Audience Coordinator for Dr. Phil and the Doctors.

Masters In Science, Sports Management, 3.8 Gpa

Bachelor Of Arts (B.A.), History

Activities and Societies: Vice President of The Voice Gospel Choir.

No Degree Obtained, History

Associate Of Arts (A.A.), History

Activities and Societies: Member of the Phi Theta Kappa honor society Member of the Drama Club