Heather Smith Email & Phone Number

Pflugerville, TX, US

340 E. 2nd Street, Austin, TX 78701

- In charge of creating and maintaining private events calendar, banquet orders, and cater out business - Increase visibility in the Austin market and introduce space to new corporate clients - Engage in community marketing practices as a continued push of brand awareness - Manage concierge program for all participating downtown hotels and continue to grow.

The Domain

- Created a Street Team Training Manual used as a blueprint for training, running, and tracking an effective street team program and is used company-wide today.- Managed a team of 6 promotional staff members.- In charge of creating and maintaining private events calendar, banquet orders, and sales team schedule.- Responsible for creating and building.

- Adhere to company standards for serving beverages and food. - Work closely with co-workers and management to provide a hospitable and enjoyable environment. - Anticipate and meet guests’ high quality standards. - Responsible for opening and closing duties.

- Staff trainer and head cocktail waitress.- Organized and created training materials. - Helped build relationships with customers for repeat business. - Responsible for good operation of bar. - Provided high quality service in a very high standard restaurant