Heather Gray Shrm-Cp Email & Phone Number

Northwest Arkansas

Greater Nashville Area, TN

Greater Nashville Area, TN

Greater Philadelphia Area

Baton Rouge, Louisiana Area

• Department Head at hotel with 292 rooms and over 160 employees
• Oversaw the following: Employee Relations, Employee Benefits, Recruitment, Orientation, Hiring, Layoffs, Terminations, Workers’ Compensation, Unemployment, Training, Investigations, Implementing Policies and.
• Partner with local charities and government agencies for recruiting. Completely changed the SOPs for recruiting and hiring.
• Worked with Department Heads to engage Team Members including Employee of the Month and monthly incentives.
• Investigated grievances and Hotline Calls as the unbiased person in the company while finding the facts. Respond to any official complaints from state and federal agencies.
• Facilitate effective communication with Hourly Team Members and Management.

Greenville, Mississippi

Operational Department Head at Harlow’s Casino which includes over 440 employees  Oversaw the following: Employee Relations, Employee Benefits, Recruitment, Orientation, Hiring, Layoffs, Terminations, Workers’ Compensation, Unemployment, Training, Investigations, Implementing Policies and Procedures, Benefits, and Creating New Policies.  Managed a direct.

Vacaville, CA

• Planning: Department and job site budgets vs. actuals, Strategic business plans, Developed financial and tax strategies.
• Operations: Member of Executive Management Team, Board of Directors, Financial operations of subsidiary companies and managed third parties for functions that had been outsourced.
• Implement operational best practices, cost effective employee benefit packages.
• Risk Management: Monitor all open legal issues involving the company, and legal issues affecting the industry. Ensure Standard Operating Procedures (SOP) are meeting requirements of auditors, customers, and government.
• Manage Departments: Accounting, Human Resources, Investor Relations, Customer Relations, Vendor and Subcontractor Relations, Employee Relations, Community Relations, approval of all contracts and liens, legal, taxes.
• Ensure Compliance in a multitude of genre: Contracting State License Board (CSLB), Electrical (C10), Bond, Workers Compensation (WC), General Liability (GL), Tax liabilities, Secretary of State (SOS), CA State Board of.

Vacaville, CA

• Director of HR of Blue Mountain Enterprises which includes 47 companies and over 450 employees in ten different states.
• Oversaw the following: Employee Benefits, Recruitment, Orientation, Hiring, Layoffs, Terminations, Workers’ Compensation, Unemployment, Training Managers, Established Internships with local Colleges, Implementing new.
• Ensure Compliance with all Federal and State regulations and mandates for Construction Field & Office, HVAC, Electric, Plumbing, Shop/ Warehouse, Realty, Title Company, Raw Land Development, Pest Repair, Non-Profit.
• On Safety Board which includes implementing OSHA compliance and Risk Management.
• Managed a direct team of six people as well as a member of the Executive Team
• Investigated grievances as the unbiased person in the company while finding the facts. Prepare investigation findings for litigation, also responding to any official complaints from state and federal agencies. Also.

Fairfield, California

• Responsibilities included: Human Resources, Recruiting, New Hires Orientations, Terminations, Workers’ Compensation, Benefits, Budgets, Accounting, Payroll, Safety, Facility Management, Managing Administrative.
• Established (SOP) Standard Operating Procedures for all departments.
• Implemented various Internships with local Colleges while working closely with educators to offer insight into curriculum.

Kansas City, Missouri Area

• Planned and executed business conferences/ events both nationally and internationally. Attendees varied from 100 to 10,000 depending on event.
• Managed ten full-time staff members that traveled with me and 100 to 400 volunteers depending on the size of the event.
• Implemented a system that would train the counterpart team in the city of the next event while supervising and supporting that team from a far. Events of this capacity were a team effort that included various.
• Responsibilities Included: Marketing, pre-registration, Human Resources, recruiting and retaining volunteers, encourage and strengthen volunteers and full-time staff, would research employment and volunteer laws for.
• Mobile store including: Marketing, creating product to sale at each event, including mass produce CDs of seminar ready to sale within 20 minutes of session ending.
• Tripled profits, income, and attendance per event within first six months.

Rogers, Arkansas

• Staffing agency which serviced industrial, clerical, and executive job openings.
• Responsibilities Included: Employee Benefits, Recruitment, Orientation, Hiring, Layoffs, Terminations, Workers’ Compensation, Unemployment, training and guiding clients, sales
• Ensure Compliance with all Federal and State regulations for each industry that we serviced.
• Responsible for client specific needs which included: Scheduling testing appointments, explanation of results and suggestions to tailor format to fit needs. By implementing this new service, I was able to bring in an.
• Secured and serviced the University of Arkansas football contract which staffed over 400 employees per game, revenue included $25,000 per football game.
• Responsible for payroll roughly 20,000+ hours per week.