Heather Whipple Email and Phone Number

With over 20 years of experience in the filtration industry and manufacturing, I have a proven track record of designing and supporting innovative and effective solutions. As a Technical Support Manager, I worked with a global team of engineers and technicians to deliver technical guidance, troubleshooting, and training for our customers and internal stakeholders, ensuring their satisfaction and loyalty.In my previous roles as a Design Manager and a Product Designer, I applied my creativity, problem-solving, and customer-focused skills to develop and improve various filtration products. I leveraged Microsoft Dynamics 365 Business Central, SFDC, and Jira Service Desk to manage the design process, coordinate with cross-functional teams, and document the project outcomes. My mission was to enhance the quality and performance of company solutions, while meeting the customer needs and expectations. I am passionate about learning new technologies and techniques, and I value collaboration, diversity, and excellence.