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@optum.com
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Heba Eid is listed as Salesforce Senior User Experience Specialist at Optum, based in Minneapolis, Minnesota, United States. AeroLeads shows a work email signal at optum.com and a matched LinkedIn profile for Heba Eid.
Heba Eid previously worked as Inclusion and Diversity Digital Lead at Optum and Operational Trainer at Optum. Heba Eid holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Augsburg University.
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AeroLeads found 1 current-domain work email signal for Heba Eid. Compare company email patterns before reaching out.
With over 4 years of work experience, I am a passionate and skilled User Experience Specialist who strives to deliver innovative and impactful solutions for Optum, a leading health services and innovation company. My core competencies include Salesforce, Agile, executive coaching, and event planning. I am driven by the mission of improving the health and well-being of people and communities, and I bring diverse perspectives and experiences from my background in education, customer service, and inclusion and diversity.In my current role, I train and support sales agents on the functionality of Salesforce on a weekly and monthly basis, collaborating with the Salesforce project team to enhance the system. I also assimilate new teams to our Salesforce instance with onboarding training, following Agile principles to resolve projects for an improved user experience. Additionally, I leverage my skills in executive coaching and event planning to strategize and facilitate inclusion and diversity initiatives with stakeholders and senior leadership, curating and designing the program’s online experience.
Listed skills include Leadership, Coordinated, Minneapolis, Sorting, and 51 others.
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A career timeline built from the work history available for this profile.
Eden Prairie , Mn, Us
• Trained and supported sales agents on the functionality of Salesforce on weekly and monthly basis• Collaborated with the Salesforce project team to enhance the system• Assimilated new teams to our Salesforce instance with on boarding training• Followed Agile principles to resolve projects for an improved user experience
Eden Prairie , Mn, Us
• Curated and designed the program’s online experience ensuring satisfactory user experience• Strategized Inclusion and Diversity initiatives with Stakeholders and Senior Leadership• Led and facilitated monthly projection plan to summarize ID research materials and delivered Engagement Proposals forStakeholders and Senior Leadership
Eden Prairie , Mn, Us
• Trained 12 separate new hire groups on the Complex Medical Condition programs• Led and coordinated 4 projects with 18 employees for Travel and Lodging Medical Reimbursement, Recon, Online PresenceManagement, and Member Billing programs• Provided solutions to non-standard requests within a supervisory role• Facilitated retrospectives on trainings and implemented improvements to processes and materials
Eden Prairie , Mn, Us
• Resolved over 1,000 claims for patients enrolled in Optum’s Complex Medical Condition programs resulting in customersatisfaction and referrals• Continuously exceeded work metrics to receive Employee of the Month for four consecutive months resulting in promotion• Assisted in launching Optum’s Digital Experience for Travel and Lodging program by curating reimbursement forms
Plymouth, Mn, Us
• Provided a warm, nurturing, safe, and loving environment where self-concepts are enhanced, independence encouraged, and individuality respected. • Developed and implemented age-appropriate curriculums. • Communicated professionalism with children, parents, and coworkers.
Minneapolis, Mn, Us
• Led a team of five students to perform a fundraising project for St. Jude Children Hospital.• Connected with St. Jude staff, as well as students and faculty on campus.• Fundraised over one hundred items and five hundred dollars.
Minneapolis, Mn, Us
● Communicated with students and solved problems with registering for classes● Helped staff at the Registration Office with printing, sorting and filing papers.● Lead a team for projects to innovate the college’s progress.
● Coordinated School events involving more than 50 people. ● Designed the school’s advertisement methods for fundraisers, competitions, and field trips. ● Lead a team for projects to innovate the school’s progress.
Other employees you can reach at optum.com. View company contacts →
Pushpalatha Jasti
Colleague at OptumDetroit Metropolitan Area, United States
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Jessica Stone Marlow
Colleague at OptumBennington, Vermont, United States
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Aaron Douglas
Colleague at OptumQuincy, Illinois, United States
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Babita Manral
Colleague at OptumNoida, Uttar Pradesh, India
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Gargi Patel, Mha
Colleague at OptumGreater Tampa Bay Area, United States
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Jocelyn Fountain
Colleague at OptumMinneapolis, Minnesota, United States
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Karen Piano, Rmt, Cpc-A
Colleague at OptumTaguig, National Capital Region, Philippines
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George T.
Colleague at OptumCarlsbad, California, United States
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Hans Christian Talaboc
Colleague at OptumMetro Cebu, Philippines
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Andrew Knutson, Mba
Colleague at OptumGreater Minneapolis-St. Paul Area, United States
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Quick answers generated from the profile data available on this page.
Heba Eid works for Optum.
Heba Eid is listed as Salesforce Senior User Experience Specialist at Optum.
AeroLeads has found 1 work email signal at @optum.com for Heba Eid at Optum.
Heba Eid is based in Minneapolis, Minnesota, United States while working with Optum.
Heba Eid has worked for Optum, New Horizon Academy, Augsburg University, Dar Al-Farooq Academy, and Ymca Of The Greater Twin Cities.
Heba Eid's colleagues at Optum include Pushpalatha Jasti, Jessica Stone Marlow, Aaron Douglas, Babita Manral, and Gargi Patel, Mha.
You can use AeroLeads to view verified contact signals for Heba Eid at Optum, including work email, phone, and LinkedIn data when available.
Heba Eid holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Augsburg University.
Heba Eid is listed with skills including Leadership, Coordinated, Minneapolis, Sorting, Concepts, Hostile Environments, Art, and Obtain.
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