Helena Imthurn Email & Phone Number

Round Rock, Tx, Us

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas, United States

• Entered data and set up appeal hearings for the Texas Workforce Commission,protecting critical information• Sorted, filed and organized important document files at the Foundation for theHomeless• Researched compliant requirements and policies for Striveworks’ contractoremployee manual• Drafted significant documents at Striveworks such as the employee manual,insurance option form and background check authorization forms

Dripping Springs, Texas, United States

• Oversaw and managed key details of events that included billing, group block reservations and special requests• Collaborated with Logding Agents team to customize the RoomMaster database to resorts' needs• Updated the SOP binder after the installation of a new software property management system; identified training and documentation needs• Reserved and maintained group reservation blocks according to block organizers' needs• Collaborated with management and culinary departments, preparing group and private rooms with special amenities, paying close attention to client requests• Facilitated and hosted outdoor activities such as archery and hatchet throwing• Scheduled daily housekeeping assignments for 27 rooms, 2 guest houses, and 3 event venues according to specific needs for the day

Pearland, Texas, United States

• Marketed the InterContinental Hotel Group membership benefits and rewards to guests; enrolled them and added points to membership profiles• Created and implemented monthly front desk hourly work schedules for 6 employees• Set up billing and specific EFT routing instructions on Opera (hotel computer system) for companies and private guests to assure appropriate payments are made

Dallas, Texas

• Facilitated new student orientation quarterly, working with the Chief Operations Officer• Inspected and allocated rooms for hotel guests and students before their arrival and checked them in/out• Provided a seamless student experience by writing confirmations of enrollment, assembling 40 summer school binders, showing students how to get around the city and sorting/distributing student mail• Consulted with master's degree students to collect feedback on their experiences and discuss possible improvements for the program with the dean

College Station, Texas

Hotel

Bonn Area, Germany

Young Hostel filled with a variety of themed, indoor campsites including retro caravans, US airstreams, remodeled Swiss and German train cars as well as other old fashioned campers

Leakey, Texas

Recreational Youth camp for kids of all ages during the summer season

Certificate, Digital Marketing

Master Of Science - Ms, Business And Hospitality Management

International Studies- Commerce W/ Minor In German, International/Global Studies

Activities and Societies: Sigma Phi Lambda

Non-Declared