Heli Doshi Email & Phone Number

Toronto, Ontario, Canada

As a Key Lead at Knix, I play a vital role in overseeing store operations and driving sales, while delivering anexceptional customer experience. Key responsibilities included managing day-to-day operations,coordinating with team members to meet store targets, and ensuring seamless inventory management.Accomplishments:Utilized Shopify to efficiently manage in-store sales, process transactions, and track customer orders,improving overall sales performance of the store.Employed NetSuite for inventory management, ensuring accurate stock levels, timely replenishment,and order fulfillment, contributing to optimal product availability.Leveraged Yotpo to collect and analyze customer reviews and feedback, enhancing customersatisfaction and helping the team tailor in-store product offerings.Ensured high levels of customer service by addressing customer needs, resolving issues, and creating awelcoming and inclusive shopping experience.

Mumbai, Maharashtra, India

Flaring Imagination is an amalgamation of business, art and creativity. Through flaring imagination we digitize memories for people, create customized gifts, handmade products and portraits to make any event even more special with a personalized touch.Check us out at: https://www.instagram.com/flaring__imagination/?hl=en

Toronto, Ontario, Canada

Represented XMC Marketing as a Brand Ambassador, fostering positive brand interactions and driving consumer engagement atvarious events.Executed promotional campaigns with precision, coordinating logistics and ensuring seamless event operations.Leveraged strong communication skills to effectively convey brand messaging and enhance customer satisfaction.Captured valuable consumer insights and feedback to inform strategic marketing initiatives and optimize campaign performance.Demonstrated flexibility and adaptability in a fast-paced environment, consistently exceeding expectations and achieving results.

Toronto, Ontario, Canada

I played a key role in supporting the development and execution of targeted email campaigns aimed atincreasing customer engagement and retention. I contributed to both the creative and technical aspects ofemail marketing, leveraging platforms such as SendGrid and tools like Google Analytics to optimizeperformance and drive results.Accomplishments:Assisted in the creation, segmentation, and deployment of email marketing campaigns using SendGrid.Developed and executed A/B testing strategies for subject lines, content, and send times, resulting inimproved open and click-through rates.Utilized Asana to manage project timelines, ensuring on-time campaign delivery.Collaborated with the marketing team to build effective customer retention strategies throughpersonalized email journeys and loyalty programs.Analyzed campaign performance through Google Analytics and Campaign URL Builder, providingcustom reports on KPI’s , actionable insights and recommendations to enhance future campaigns.

- Create an environment for students to encapsulate IGNITE’s brand identity, mission, and values.- Assist in meeting or exceeding targets related to sales, event attendance, and overall brand awareness.- Create an open and consistent student feedback loop.

Etobicoke, Ontario, Canada

- Operating cash counters and ensuring smooth and cost-effective check out operations.

Ontario, Canada

Sales Associate at Zara- Driving sales through customer engagement, suggestive selling and sharing product knowledge.

Post Graduate Diploma, Global Business Management - Advertising Media Management, 85.2

Activities and Societies: Graduated with Dean’s honourRelevant Subjects: Media measurement and research, Media Management, planning.

Bachelor Of Management Studies, Business Management, 8.84/10

Relevant Subjects: E-Commerce and digital marketing, brand management, media planning and management, integrated marketing communications.

Higher Secondary Certificate

Secondary School Certificate