Conscientious corporate executive with 15+ years of experience leveraging transformative account strategies and SaaS applications to drive successful, profit-generating outcomes. Specialize in formulating internal policies to influence positive customer experiences and maximize brand loyalty. Adept in parlaying effective solutions that add value and meet customer success criteria. Expert at building a Center of Excellence with hands-on experience in application implementation and ownership. An exemplary organizational communicator with a track record for establishing trusting, long-lasting relationships with customers, colleagues, and executives. Passionate about community service and contributing time as a volunteer for the Contra Costa County Food Bank.
Listed skills include Hands On Training, Technical Training, Technical Course Development, Communication Skills, and 21 others.