Heather Coleman Email & Phone Number

Contracted for Auto ClaimsTotal loss claim handlingAuto Claims - Comprehensive and CollisionLiability decisionsVehicle evaluations through CCCSettlement conversations and resolutionHandled Catastrophe Vehicle claims: Wildfire, Hurricane, Hail and FloodTotal Loss catastrophe claimsHandled every claim with Empathy in a Professional manner, while delivering high qualitycustomer service to each policy holderTook Inbound calls - made outbound callsBills paid - rental, tow and Repair facilitiesSet up rental reservations - and managed changes to them.Quick learning, speedy skill development, as well as remaining calm, while handling claimsfrom individuals, who often had lost everything, was a key ingredient in providing servicesthat upheld the companies name and good reputation.

Provided Art Instruction for Elementary aged children from grades K-6thDeveloped art curriculum for different age grouped classes.Class ManagementUsed different Educational strategies to teach each child according to their abilities and age.Classroom Management

Garland, Texas, United States

Accounts Receivable/Payable SpecialistWorkflow ManagementBookkeepingData EntryFilingPreparing Weekly, Monthly, and Quarterly Financial ReportsAudit Preparation

Efficiently and affectively complete studio dutiesTeach various class sizes painting techniques and step by step instruction.Interacting with and leading people from a wide range of demographics to be successful in an environment often times out of their comfort zones

Served as a liaison between the command and command families.Kept the command informed regarding the overall health, morale, and welfare of command families.Regularly communicated and distributed information to and from the command and command families.Provided information and referrals to assist command families with any concerns or issues.Established and maintained an up-to-date and timely telephone tree/email or used the carline to rapidly distribute and gather information.Developed and distributed a command-approved monthly newsletter.Represented the command at Ombudsman Assembly meetings.Maintained well-organized and up-to-date communication records on the performance of ombudsman duties.