Focus on customer satisfaction improvement in automotive and electronics industry.

In charge of 5 China sites quality management, KPI achievement and quality culture building up.Including reduce customer complaint by comprehensive root cause analysis and thoroughly improvement actions taken，increasing right first time rate and manage quality projects. e.g. COPQ reduction.

In charge of coating substrate project working with Microsoft. Coating quality management and project performing. Collaborate Microsoft FA group for DOE evaluation and building up QM team.

AP AG quality representative (Dual role ): 1. Review Product Quality Plan (PQP) activities and take the approver role for all Innovation projects which involved the SBU of general industry of APAC 2. RMCC (Raw material change control) approver for APAC General Industry when RM supplier/location/process change occurs 3. Innovation product project review for AG (general industry business)Quality Manager - Henkel Loctite (China) Co., Ltd, China 1. Drive and maintain the overall ISO management system align with global requirement. ISO9000, TS16949, ISO14001and OHSAS18001 system. 2. Collaborate with global and regional quality team to achieve Henkel KPI target by organizing local team. e.g. reduction of complaint rate, reject rate and COPQ.3. Lead resolving quality issue by organizing cross-function teams ME/Quality/PD/TCS/Sales. 4. Optimize quality control process for proactive management5. Drive the evaluation of management of change 6. QC managementProduct Group: General industry, electronics and automotive.Projects fully involved: 1.Global Quality Project-AN product poor stability troubleshooting as main role player2.Lead Six sigma projects: 10 green belt and 2 black belt projects as organizer 3.Lever 1 project: cost saving as lead for QC4.Leverage different technology - Hotmelt , gain global first place Lion Award from President5.Relocate and quality support to other site - Microsoft coating NPI

1. Drive and maintain the overall SHE & Q management system 2. Organize cross-function team ,solving quallity issue with optimizing the process 3. Lead and drive site continuous improvement activity, .4. Monitor QC team to perform incoming, in-process and bulk inspection.5. Drive and manage EHS activities on site.Direct Subordinators: 1 QC manager and 1 SHE manager; Indirect:25

Lead overall SHE system setting up and maintain; Monitor SHE KPI performance and building up Safety culture on site.

Collaborate Regional PM to launch new products in MFG. Lead feasibility study, trial run and mass production; lead MFO to transfer other plants products to local MFG include evaluation. Around 200 bulks (formulations).

1. In charge of Quality inspection and quality control optimizing2. Customer quality issue troubleshooting with action plan verification3. Customer and ISO auditing with corrective action follow up

In 2002.Management quality improvement, ISO audits including customer audit, customer complaint management and QC management.

In charge of Quality management, including QC IQC,PQC,OQC. Subordinator: 23 peoples