Interacted with guests while providing top notch customer service, provided a variety of makeup and skin services to clients. Met and exceeded many store metrics

-Assisted customers with locating and choosing merchandise in any store department.-Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.-Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.-Assisted customers by answering questions and fulfilling requests.-Developed and nurtured lasting relationships with customers through dedicated assistance, issue resolution and extensive product knowledge.-Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.-Recruited, hired and trained over 10 new team members throughout employment.-Regularly attended various vendor meetings and training seminars to further expand product knowledge in order to better assist customers with product selection.-Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.-Created multiple product displays in order to drive sales and create an opportunity for customers to see newly released or sought after products.