Stephen Morrison

Stephen Morrison Email and Phone Number

service design & research | currently Skylight | ex-Alma | ex-Code for America | ex-Dalberg Design @ Skylight
sarasota, florida, united states
Stephen Morrison's Location
Los Angeles, California, United States, United States
Stephen Morrison's Contact Details

Stephen Morrison personal email

n/a

Stephen Morrison phone numbers

About Stephen Morrison

I’m a service designer, mixed methods researcher, and strategist. Most recently I've worked on healthcare tech and civic tech in the US, and financial services in global development. I've won and delivered complex projects with multidisciplinary teams in challenging, resource-constrained environments. I like making things clear that start out fuzzy. I like partnering with people and communities, centering lived experiences, co-designing and iterating towards practical solutions, and finding new ways to make my work more equitable and accountable. I’ve worked at scales ranging from a few up to a few billion people.

Stephen Morrison's Current Company Details
Skylight

Skylight

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service design & research | currently Skylight | ex-Alma | ex-Code for America | ex-Dalberg Design
sarasota, florida, united states
Website:
skylight.digital
Employees:
113
Stephen Morrison Work Experience Details
  • Skylight
    Staff Service Designer
    Skylight Oct 2024 - Present
    Skylight is a digital consultancy using design and technology to help government agencies deliver better public services.https://skylight.digital/
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  • Alma
    Senior Service Designer
    Alma Jan 2024 - Oct 2024
    I led Alma's service design practice. I started by mapping the organization’s product/service delivery model, the user journey, detailed touchpoints, information flows and engagement across the customer experience, complex business processes and revenue cycles. I surfaced experience and technical debt that I pursued through further cross-functional work leveraging qualitative research and product, service, and policy design to address a range of critical business needs, including core operations tooling and workforce management, the client billing experience and unpaid invoices, lead leakage, predictive churn-risk indicators, product and policy guardrails to increase claims accuracy, support in the care-finding experience, and more.
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  • Code For America
    Senior Service Designer
    Code For America May 2022 - Sep 2023
    I worked with CFA's Clear My Record team to identify and design new product opportunities for digital government services that inform and connect people impacted by automatic record clearance. Multiple states found this very cool.
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  • Dalberg
    Senior Designer, Dalberg Design
    Dalberg Jun 2018 - May 2022
    Greater New York City Area
    I worked with incredible colleagues to help influential, impact-driven organizations identify what’s happening, understand what needs to change, and how they can best set about partnering with communities to change it.Some clients: Bill & Melinda Gates Foundation, Rockefeller Philanthropy Advisors, Rockefeller Foundation, Karandaaz Pakistan, The World Bank, United Nations Development Programme, UN OCHA Centre for Humanitarian Data, Financial Health Network, US Agency for International Development
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  • Dalberg Design
    Design Fellow
    Dalberg Design May 2017 - Sep 2017
    Nyc
  • Concern Worldwide
    Communications Officer
    Concern Worldwide Nov 2014 - Dec 2016
    Greater New York City Area
    Working on the BMGF Grand Challenge-funded Innovations for Maternal, Newborn, and Child Health research and pilot initiative, I was responsible for communications design and multimedia production across projects in Ghana, Sierra Leone, and Kenya.
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  • Freelance
    Freelance Research, Strategy, Design And Production
    Freelance Dec 2013 - Dec 2014
    Brooklyn, Ny
    *examples*NCDs and Health Tech- designing a service model to support working-age survivors of cancer who can’t find help in an overburdened health systems- communications and engagement strategy for a quantified-self health tech start-up in NYC helping users manage chronic conditionsMulti-media Production- produced over 3 dozen short films in 9 countries
director, cinematographer, editor, motion graphics designer, and creative director for multi-billion dollar health systems to independent short films to international humanitarian responders- 
user research and strategy for on-street interactive tech experience design in NYC
  • Cmci
    Creative Director / Senior Writer
    Cmci Jul 2013 - Dec 2013
    New York, New York
    With the editor and reporting to the CEO, I worked on:
· a site redesign to resolve usability & branding, to align design & functionality with growth strategy
 · guided front- and back-end web development teams
· brand identity and engagement guidelines, identifying target demographics, marketing copy
· creating monetization & sales strategy
· social media channel management for content-driven growth in reach and referral traffic
· writing 100% daily content in-house, with a small writing staff
  • Imigpro, Inc.
    Video Editor / Motion Graphic Designer
    Imigpro, Inc. Jan 2012 - Jan 2013
    Charlotte, North Carolina Area
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  • Magnetic Recording Company
    Producer/Arranger/Session Musician/Assistant Mixing & Recording Engineer
    Magnetic Recording Company Jan 2010 - Jan 2013
  • Billy Innovation Lab
    Design Researcher / Design Strategist
    Billy Innovation Lab Mar 2012 - Aug 2012
    Nyc
    · research on stakeholders, trends, and innovation in associated fields
· on-street and in-home ethnographic research in NYC, rapidly developing, deploying, and testing prototypes at varying fidelities for diverse market segments
· synthesized design frameworks and strategy to present in research findings, identifying challenges, opportunities, and sketching solutions
· drove increased traffic and engagement, leads on new donors, growing to further projects with the client directly related to and driven by initial research findings, strategy and solutions

Stephen Morrison Skills

Editorial Editing Social Media Journalism Blogging Copy Editing Content Strategy Online Journalism Storytelling Video Editing Copywriting Strategy Web Content Newsletters Writing Headline Writing Digital Strategy Facebook Marketing Motion Graphic Design Audio Engineering Studio Recording Design Research Design Strategy Public Speaking Graphic Design Adobe Creative Suite Microsoft Office Adobe Photoshop Film Nonprofit Organizations Research Ethnography Facilitation

Stephen Morrison Education Details

Frequently Asked Questions about Stephen Morrison

What company does Stephen Morrison work for?

Stephen Morrison works for Skylight

What is Stephen Morrison's role at the current company?

Stephen Morrison's current role is service design & research | currently Skylight | ex-Alma | ex-Code for America | ex-Dalberg Design.

What is Stephen Morrison's email address?

Stephen Morrison's email address is sm****@****ica.org

What is Stephen Morrison's direct phone number?

Stephen Morrison's direct phone number is +121255*****

What schools did Stephen Morrison attend?

Stephen Morrison attended School Of Visual Arts, University Of North Carolina At Charlotte.

What skills is Stephen Morrison known for?

Stephen Morrison has skills like Editorial, Editing, Social Media, Journalism, Blogging, Copy Editing, Content Strategy, Online Journalism, Storytelling, Video Editing, Copywriting, Strategy.

Who are Stephen Morrison's colleagues?

Stephen Morrison's colleagues are Skylight Advertising, Kenneth Chow, Mike Judd, Mike Henderson, Jill Fromewick, Subhas Biswas, Yusra Abdi.

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