Iris Rivera Email & Phone Number

Newark, De, Us

Wilmington, Delaware, United States

Took the initiative to promptly identify and resolve strategic challenges that had the potential to hinder the team's achievement of strategic, financial, and technical objectives. Proficiently managed the intricate task of prioritizing and making necessary trade-offs among elements including customer experience, performance optimization, and operational support requirements.Executed critical updates in the retail sector to ensure that customer and banker materials remained current.Organize tracking reports for internal stakeholders, aiding in the ongoing maintenance of campaign updates.Managed direct mail campaigns for Brands, collaborating with multiple teams to ensure the successful launch of monthly campaigns.

Newark, Delaware, United States

As a Consumer Product Manager, I must ensure maximum product line profitability by forecasting sales prior to development. It is my responsibility to serve as a board member of HOLA DE Tri-chair with the responsibility to connect sub-committed teams with community organizations for cooperating on volunteer events. I must cultivate and maintain vendors relations, manage contracts negotiations /deadlines, and ensure maximum cost savings in tracking project expenditures and cost of materials, labor, and services.Below are my notable accomplishments:• Led feature changes in five key products through market/competitor trends tracking and customer feedback analysis.• Delivered proactive support to the team of credit analysts in defining and complying with the defined process to ensure seamless workflow.• Evaluate team/organization competency and train team to improve individuals’ skillsets and optimize organizational performance.

Newark, Delaware, United States

During my tenure at Bank of America as a Consumer Underwriter, I conducted credit & income analysis, risk assessment, loan-to-value ratios, and debt to income ratios, and compliance/quality control reviews. Moreover, I had to successfully perform underwriting of moderately complex loan files by using lending authority.The following are my renowned contributions:• Enhanced quality of loan files by analyzing credit applications to review loan packages for approval of fraudulent activity and providing feedback to processors/originators.• Acted as Pillar Leader of Workplace Culture of DE Hispanic Latino Network (HOLA) to plan and organize Hispanic Heritage Month2020 series of events highlighting the beauty/traditions of Latin countries.