Isha Seth
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Isha Seth Email & Phone Number

Senior Team Lead, Enterprise Customer Success at EZRA Coaching
Location: Greater Toronto Area, Canada, Canada 14 work roles 1 school
1 work email found @discovery.com LinkedIn matched
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Current company
Role
Senior Team Lead, Enterprise Customer Success
Location
Greater Toronto Area, Canada, Canada
Company size

Who is Isha Seth? Overview

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Quick answer

Isha Seth is listed as Senior Team Lead, Enterprise Customer Success at EZRA Coaching, a company with 998 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a work email signal at discovery.com and a matched LinkedIn profile for Isha Seth.

Isha Seth previously worked as Senior Lead, Enterprise Customer Success at Ezra Coaching and Head of Customer Success (Canada) at Coachhub - The Digital Coaching Platform. Isha Seth holds Bsc, Psychology (Specialized Honours) from York University.

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Email format at EZRA Coaching

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{first}_{last}@discovery.com
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Profile bio

About Isha Seth

I am a Customer Success professional with over 15 years experience in supporting and growing successful partnerships across North America. I have consistently driven business growth and customer success through strategic planning, insights-driven strategies, and collaborative approaches. My track record of success includes (but not limited to):• Increasing user registration by 104% by applying creative and effective strategies during onboarding• Increasing usage/engagement by 43% with creative implementation strategies• Designing and delivering tailored curriculum to support internal Professional Development, resulting in a 10% increase in employee utilization of new skills• Maintaining a 90% retention rate (exceeding goal of 85%) My areas of expertise and skills include (but not limited to):• Relationship Management and Development• Leadership• Business Development• Lead Generation• Sales• Educational Technology • Creative Problem-Solving • Storytelling• User Engagement • Presentations/Workshops• Onboarding and Implementation• Process Development and Improvement• Strategic Account Development• Industry and Trends Analysis• Team Leadership and Collaboration• Professional Development• Communication and Negotiation• Problem-Solving• Strategic Planning and Execution• Customer Analysis and Insights• Project ManagementTechnology/software I have experience with:•Salesforce •Looker•Trello•HubSpot•Gainsight•Zendesk•Microsoft Office•Hootsuite•Gainsight•Slack•Confluence•Google WorkspaceI am passionate about learning and personal/professional growth. I am an active community member and believe that as a community we can be our best by lifting up those around us.Please reach out if you have any questions.

Listed skills include Online Marketing, Facebook, Social Media Marketing, Social Media, and 36 others.

Current workplace

Isha Seth's current company

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EZRA Coaching
Ezra Coaching
Senior Team Lead, Enterprise Customer Success
Toronto, ON, CA
Website
Employees
998
AeroLeads page
14 roles · 23 years

Isha Seth work experience

A career timeline built from the work history available for this profile.

Senior Team Lead, Enterprise Customer Success

Toronto, ON, CA

Senior Lead, Enterprise Customer Success

Current

Toronto, Ontario, Canada

Apr 2024 - Present

Head Of Customer Success (Canada)

Toronto, Ontario, Canada

CoachHub's mission is to democratize coaching by providing personalized digital coaching and professional development for employees at all career levels.As the Head of Customer Success for Canada, I hired and built our CS team, implemented new strategies for onboarding and implementation and enhanced internal processes between teams for a better user.

Mar 2022 - Sep 2023

Manager, Partner Success (Canada)

Toronto, Ontario, Canada

Discovery Education is a digital education platform that provides a variety of multimedia resources, including videos, virtual experiences, and interactive content, to support K-12 educators in enhancing their teaching methods.Contributions Included (but not limited to):-Provided strategic guidance and solutions to customer goals through successful.

Mar 2021 - Feb 2022

Associate Manager, Partner Success (Us & Canada)

Toronto, Canada Area

Jul 2018 - Mar 2021

Education Partnership Specialist (Canada)

Toronto, Canada Area

Discovery Education, part of Discovery Communications (Discovery Channel), is a digital education platform that provides a variety of multimedia resources, including videos, virtual experiences, and interactive content, to support K-12 educators in enhancing their teaching methods. http://discoveryeducation.ca

Mar 2015 - Jul 2018

Authorized Dealer & Franchisee (Toronto)

Toronto, Canada Area

  • Picaboo Yearbooks is a national company that provides a premier web-based application for creating personalized yearbooks and community books. Picaboo provides high-quality on-demand digital printing, eYearbooks, and.
  • Ranked #2 in Canada and Top 4 for sales 2014-2015, 2015-2016 Silver Award
  • Managed one of the largest territories in North America with a 95% retention rate
2013 - 2018 ~5 yrs

Client Relations, Marketing & Outreach Officer (Homework Help)

Toronto, Ontario

  • Homework Help, a program associated with TVO (Television Ontario), is an online tutoring service designed to assist students in grades 7-10 with their homework and academic challenges. It offers live one-on-one.
  • Developed and executed marketing and communication plans
  • Built and maintained relationships within the educational community, as well as representatives of parent and teacher organizations (close to 200 partnerships)
  • Collaborated with organizations to publicize and provide information regarding the Homework Help program
  • Collaborated with external clients by organizing strategies to improve online usage
  • Prepared and delivered reports for internal stakeholders & Ministry representatives
Jul 2012 - Jun 2014

Marketing Assistant (Contract)

Markham, Ontario

  • Coordinated and assisted with online marketing activities
  • Assisted in development and implementation of weekly and monthly in-store event promotions to maintain brand image and promote sales
  • Assisted with social media strategies and promotions to help improve Pet Valu’s online presence and brand image
  • Provided support for the Canadian and US website; creating and updating product descriptions and prices, product maintenance, in-store event listings, consumer events and promotions, etc.
Jan 2012 - Jul 2012

Account Manager (Contract)

Dealfind

Toronto, Canada Area

  • Oversaw and conducted sales calls, prospecting and exceeded all quotas by over 120% for assigned territory (Phoenix, Surrey, Toronto)
  • Negotiated and closed over 100 contracts, achieving an 80% closing rate,
  • Utilized the SalesForce.com CRM platform to help communicate ongoing sales activities and contracts
  • Developed and cultivated leads using a variety of online and offline sources
  • Maintained relationships with established clients and constructed proposals and contracts within selling guidelines
May 2011 - Aug 2011

Marketing Intern

Gurgaon, India

  • Wrigley, a subsidiary of Mars, is a renowned confectionery company recognized for its extensive line of chewing gum brands, including Wrigley's Spearmint, Juicy Fruit, and Orbit. With a rich history spanning over a.
  • Managed various digital and print campaigns for the Boomer brand, while providing solutions to meet brand objectives under very tight deadlines
  • Developed and implemented social media strategies to help improve Wrigley India’s online presence; Helped create and design an interactive Boomer fan page on Facebook that resulted in a fan base of over 2,500 users.
  • Conducted market research on competitive brands and created strategies to improve brand awareness
  • Recommended search optimization strategies to improve search rankings and enhance on-site consumer experience
  • Collaborated with a wide variety of cross-functional marketing agencies on executing a national OOH(out of home campaign)
Jan 2010 - Apr 2010

Marketing & Sales Representative

  • Managed and assisted academic institutions and other organizations with online marketing and student recruitment
  • Maintained advertising accounts for numerous educational websites: SchoolFinder.com, StudyinCanada.com, ScholarshipsCanada.com, GradSchoolFinder.com, Career-College.com, and LanguageSchoolFinder.com
  • Ranked as the top producing representative, achieving an 80% sales closing rate
Apr 2007 - Sep 2009

Account Manager

  • Cultivated client relationships, increasing customer satisfaction and repeat sales
  • Trained sales staff to effectively promote and communicate the client's brand goals
  • Delivered convincing oral sales presentations to upper management of major companies
2006 - 2008 ~2 yrs

Administrative Assistant

Coldwell Banker: Trail Blazers Realty
  • Managed general administrative duties, such as conducting phone, fax and email correspondence
  • Assisted sales team by providing inbound customer support
2003 - 2006 ~3 yrs
Team & coworkers

Colleagues at EZRA Coaching

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1 education record

Isha Seth education

FAQ

Frequently asked questions about Isha Seth

Quick answers generated from the profile data available on this page.

What company does Isha Seth work for?

Isha Seth works for EZRA Coaching.

What is Isha Seth's role at EZRA Coaching?

Isha Seth is listed as Senior Team Lead, Enterprise Customer Success at EZRA Coaching.

What is Isha Seth's email address?

AeroLeads has found 1 work email signal at @discovery.com for Isha Seth at EZRA Coaching.

Where is Isha Seth based?

Isha Seth is based in Greater Toronto Area, Canada, Canada while working with EZRA Coaching.

What companies has Isha Seth worked for?

Isha Seth has worked for Ezra Coaching, Coachhub - The Digital Coaching Platform, Discovery Education, Discovery Inc, and Picaboo Yearbooks.

Who are Isha Seth's colleagues at EZRA Coaching?

Isha Seth's colleagues at EZRA Coaching include Ann Reich, Mcc, Acpc, Elza Yusufova, Mieke Smulders, Ma, Pcc, Lara Williams, and Fiona Gomes Bhattacharya.

How can I contact Isha Seth?

You can use AeroLeads to view verified contact signals for Isha Seth at EZRA Coaching, including work email, phone, and LinkedIn data when available.

What schools did Isha Seth attend?

Isha Seth holds Bsc, Psychology (Specialized Honours) from York University.

What skills is Isha Seth known for?

Isha Seth is listed with skills including Online Marketing, Facebook, Social Media Marketing, Social Media, Leadership, Market Research, Sales, and Marketing Communications.

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