Ishrath Badurdeen Email & Phone Number

Copenhagen, Capital Region, Denmark

Colomb, Sri Lanka

• Maintain responsibilities as outlined below as Account Manager and Media Account Manager
• Overlook all projects and current client accounts of the company
• Primary point of contact for new clients
• Proactively reach out to prospective clients resulting in new business opportunities
• Ensure client satisfaction by providing professional and personable support and guidance
• Effectively develop, manage and implement marketing and communication strategies within budgets including approved advertising, publicity and consumer promotion plans, all within the context of client’s brand.

Sri Lanka

• Focal point for managing the entire marketing agenda for public and private sector clients
• Responsible for content management for social media, corporate websites, print and radio platforms, strategically designed to reach market segments and target groups
• Plan, manage and execute small and large-scale events
• Effectively develop, manage and implement marketing and communication strategies within the context of client’s brand objectives and values
• Coordinate plans and activities with designers, creative writers, PR agents, suppliers and other external agencies to ensure all marketing materials are of a high standard

Sri Lanka

• Deliver a high quality customer driven service whilst providing customers with a positive view of HSBC and meeting HSBC's expectations in terms of accuracy, timeliness and professionalism.
• Worked with service delivery staff to ensure that business and operational requirements for customers are satisfactorily met
• Managed all customer transitions within the company’s product portfolio and external account transfers
• Effectively responded and resolved customer queries adhering to the expectations of HSBC in terms of timelines, quality and precision
• Engaged in effective communication with staff and customers on all levels

Master'S Degree, Brand Management And Marketing Communication

Bachelor’S Degree, Psychology And International Business

Monash University Foundation Year, Business/Commerce, General

Gce Advance Level

Activities and Societies: Athletics Team,English Lit and Drama Society,Model United Nations, Radio Club

Gce Ordinary Level

Activities and Societies: Rugby Team, Athletics Team, English Lit and Drama Society, Interact Club, Islamic Society