AeroLeads people directory · profile
Ivan Favelevic Email & Phone Number
Customer Success Manager
at
Dixa
1 work email found
@intercom.io
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Ivan Favelevic? Overview
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Quick answer
Ivan Favelevic is listed as Customer Success Manager at Dixa, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at intercom.io and a matched LinkedIn profile for Ivan Favelevic.
Ivan Favelevic previously worked as Customer Success Manager, ENT at Gladly and CX Excellence Manager at Dixa. Ivan Favelevic holds Bachelor Of Science (B.S.), Print Journalism from Suffolk University.
Company email context
Email format at Dixa
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{first}@intercom.io
86% confidence
AeroLeads found 1 current-domain work email signal for Ivan Favelevic. Compare company email patterns before reaching out.
Profile bio
About Ivan Favelevic
Ivan Favelevic is a Customer Success Manager at Dixa. He possess expertise in gaming industry, entertainment, sports, politics, blogging and 15 more skills.
Listed skills include Gaming Industry, Entertainment, Sports, Politics, and 16 others.
Current workplace
Ivan Favelevic's current company
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16 roles
Ivan Favelevic work experience
A career timeline built from the work history available for this profile.
Customer Success Manager, Ent
Current
Apr 2024 - Present
Cx Excellence Manager
Apr 2023 - Apr 2024
Customer Success Manager (Smb)
Strategic consultant to a wide range of Intercom’s most valued customers, acting as their expert point of contact for all things product - ensuring these customers are getting value from our suite of products by solving their businesses problems.Collaborates hand-in-hand with our relationship managers and sales team, delivering the best possible experience to our customers by managing product implementations, account reviews and training. Develops and implements new processes that will shape how the wider Customer Success team at Intercom operates.Works closely with R&D, acting as an internal spokesperson for our most strategic customers.Crafts one-to-many strategies and content to inform and empower customers at scale.
May 2021 - Mar 2023
Retention Specialist
Engaged with current customers that were struggling to see value in the product due to a variety of reasons, including, but not limited to, pricing, functionality, or a change in their business environment.Actively listened and demonstrated empathy to customers in order to diagnose their challenges and build rapport to ultimately achieve a positive business outcome for both partiesCollaborated seamlessly internally with other teams: product, marketing, operations and support, to find innovative approaches that scaled for this segment.
Mar 2020 - May 2021
Customer Support Specialist
Jul 2019 - Mar 2020
Specialist
Dec 2016 - Jul 2019
Freelance Gaming Editor
Nov 2011 - Dec 2017
Freelance Producer, Wbez
May 2016 - Oct 2016
Digital Editor, Mas
Sun Times Network
Apr 2015 - Jan 2016
Intern, Worldview, Wbez
Jan 2015 - Apr 2015
Reporter
Jul 2014 - Oct 2014
News Editor
Suffolk Journal
Sep 2012 - May 2013
Social Media Intern
Jun 2012 - Aug 2012
International News Editor
Suffolk Journal
Sep 2011 - May 2012
Editor In Chief
Independent Newspaper
Apr 2010 - May 2011
Team & coworkers
Colleagues at Dixa
Other employees you can reach at gladly.com. View company contacts →
NB
Nolanoy Boy
Colleague at DixaDecatur, Georgia, United States
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SW
Steve West
Colleague at DixaPhiladelphia, Pennsylvania, United States
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PH
Patrick Hood
Colleague at DixaSan Francisco Bay Area, United States
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DK
Dirk Kessler
Colleague at DixaSan Francisco Bay Area, United States
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AR
Austin Reece
Colleague at DixaSeattle, Washington, United States
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CF
Ciara Foley
Colleague at DixaSanta Barbara, California, United States
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SM
Sally Mostafa
Colleague at DixaSan Francisco Bay Area, United States
View →
DT
Daniel Techentien
Colleague at DixaDenver, Colorado, United States
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JC
Jessica Chang-Louie
Colleague at DixaSan Francisco, California, United States
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LK
Louis Knutson
Colleague at DixaOrange, California, United States
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Nolanoy Boy
Colleague at DixaDecatur, Georgia, United States
View →
SW
Steve West
Colleague at DixaPhiladelphia, Pennsylvania, United States
View →
PH
Patrick Hood
Colleague at DixaSan Francisco Bay Area, United States
View →
DK
Dirk Kessler
Colleague at DixaSan Francisco Bay Area, United States
View →
AR
Austin Reece
Colleague at DixaSeattle, Washington, United States
View →
CF
Ciara Foley
Colleague at DixaSanta Barbara, California, United States
View →
SM
Sally Mostafa
Colleague at DixaSan Francisco Bay Area, United States
View →
DT
Daniel Techentien
Colleague at DixaDenver, Colorado, United States
View →
JC
Jessica Chang-Louie
Colleague at DixaSan Francisco, California, United States
View →
LK
Louis Knutson
Colleague at DixaOrange, California, United States
View →
2 education records
Ivan Favelevic education
Bachelor Of Science (B.S.), Print Journalism
Suffolk University
Education record
Northeastern Illinois University
FAQ
Frequently asked questions about Ivan Favelevic
Quick answers generated from the profile data available on this page.
What company does Ivan Favelevic work for?
Ivan Favelevic works for Dixa.
What is Ivan Favelevic's role at Dixa?
Ivan Favelevic is listed as Customer Success Manager at Dixa.
What is Ivan Favelevic's email address?
AeroLeads has found 1 work email signal at @intercom.io for Ivan Favelevic at Dixa.
Where is Ivan Favelevic based?
Ivan Favelevic is based in Greater Chicago Area, United States while working with Dixa.
What companies has Ivan Favelevic worked for?
Ivan Favelevic has worked for Dixa, Gladly, Intercom, Apple, and Blast Magazine.
Who are Ivan Favelevic's colleagues at Dixa?
Ivan Favelevic's colleagues at Dixa include Nolanoy Boy, Steve West, Patrick Hood, Dirk Kessler, and Austin Reece.
How can I contact Ivan Favelevic?
You can use AeroLeads to view verified contact signals for Ivan Favelevic at Dixa, including work email, phone, and LinkedIn data when available.
What schools did Ivan Favelevic attend?
Ivan Favelevic holds Bachelor Of Science (B.S.), Print Journalism from Suffolk University.
What skills is Ivan Favelevic known for?
Ivan Favelevic is listed with skills including Gaming Industry, Entertainment, Sports, Politics, Blogging, Storytelling, Journalism, and International News.
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