Jacely Gorospe Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

-Expanse has been acquired by Palo Alto Networks of the duration of my part-time contracting position-Asset management by overlooking inventory on site-Provided onboarding assets and retrievals to user through Covid-19 protocol-Tackled projects such as "How to..." guides for users-Use applications such as: Slack, Okta, Jira, Zoom, Jamf, and G Suite

San Francisco Bay Area

-Assisted with our weekly new hire orientation with an average of 30 new hires, task including: imaging laptops, deploying company assets, presenting IT FAQ presentation, and assisting onsite support.-Collaborated with teams across the US footprint to decrease backlog ticketing queue by troubleshooting and resolving tickets and assigning incoming tickets.

San Francisco Bay Area

IT Support trainee at Year Up Bay Area

-Develop relationships with students from age group 2-5 years old daily to enhance their development and communication skills-Assist teachers within supervising children during high volume of attendance in order to follow safety regulation protocols-Prepare and set up materials or lessons for teachers for the upcoming activities

-Managed both ends such as Cashier and Track Operation daily to ensure customer satisfaction and increased sales by at least 60% per day-Maintained 40% or more in sales commission weekly resulting in accomplished sales goal for the week-Addressed customer concerns daily with Cashier front end or track related issues resulting in increased customer.

Information Technology

Activities and Societies: Attended Dreamforce 2019 Future Executive Summit, Coding Club, and Mindfulness Program created by Forest.

Hemodialysis

Hemodialysis specializes its treatment for patients with kidney problems. As a hemodialysis technician, the role is to utilize the.

Diploma