Jackie Smith

Jackie Smith Email and Phone Number

Director of Customer Success, RBM and ICEFLO Consultant @ ICEFLO Limited
Galashiels, GB
Jackie Smith's Location
Galashiels, Scotland, United Kingdom, United Kingdom
Jackie Smith's Contact Details

Jackie Smith personal email

n/a

Jackie Smith phone numbers

About Jackie Smith

Co-founder of Agenor and ICEFLO, with many years experience in Operational and Client Management roles, in particular within the Technology, Financial and Educational sectors. Responsible in previous roles for managing a diverse range of Customer services. Currently Director of Customer Success overseeing the management of Customer Engagement, Training and Support for the RBM and ICEFLO Services.

Jackie Smith's Current Company Details
ICEFLO Limited

Iceflo Limited

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Director of Customer Success, RBM and ICEFLO Consultant
Galashiels, GB
Website:
iceflo.com
Employees:
3
Jackie Smith Work Experience Details
  • Iceflo Limited
    Director Of Customer Success, Rbm And Iceflo Consultant
    Iceflo Limited
    Galashiels, Gb
    View
  • Iceflo - Collaboration Platforms For Cutovers
    Director Of Customer Success, Rbm & Iceflo Consultant
    Iceflo - Collaboration Platforms For Cutovers Apr 2009 - Present
    Galashiels, United Kingdom
  • Iceflo Limited
    Director
    Iceflo Limited Oct 2006 - Present
    Scotland, United Kingdom
    Responsible for Customer Success at ICEFLO.RBM and ICEFLO are cloud platforms which reduce the risk and costs associated with complex technology cutovers within Operational Resilience: Planned Change, Disaster Recovery and Service Recovery. Enabling staff, partners and service providers to collaborate effectively to achieve better outcomes. Replacing spreadsheets, emails, instant messages, conference calls and project management war rooms, typically used to orchestrate activities in these critical periods.
    View
  • Scottish Borders Council
    Adult Education Trainer
    Scottish Borders Council Jan 2001 - May 2003
    Adult Education, design and delivery of IT and developmental training programmes for adults to enhance personal confidence and capability in returning to work. An innovative programme which delivered effective results and personal achievements.
  • Baillie Gifford
    Senior Dealer
    Baillie Gifford 1987 - 1993
    Senior Dealer within Baillie Gifford Unit Trust Dept. Responsible for Deal transactions, FSA approved Company Representative, assistant to marketing dept.

Jackie Smith Skills

Stakeholder Management Project Management Crm Business Strategy It Strategy Program Management Infrastructure Outsourcing Business Analysis Customer Satisfaction Iceflo Training And Consultancy Change Management Management Customer Experience Customer Service Customer Support Customer Engagement

Jackie Smith Education Details

Frequently Asked Questions about Jackie Smith

What company does Jackie Smith work for?

Jackie Smith works for Iceflo Limited

What is Jackie Smith's role at the current company?

Jackie Smith's current role is Director of Customer Success, RBM and ICEFLO Consultant.

What is Jackie Smith's email address?

Jackie Smith's email address is ja****@****flo.com

What is Jackie Smith's direct phone number?

Jackie Smith's direct phone number is 44 (0)131 297*****

What schools did Jackie Smith attend?

Jackie Smith attended Mit Sloan School Of Management, Dunfermline College Of Physical Education (Moray House).

What skills is Jackie Smith known for?

Jackie Smith has skills like Stakeholder Management, Project Management, Crm, Business Strategy, It Strategy, Program Management, Infrastructure, Outsourcing, Business Analysis, Customer Satisfaction, Iceflo Training And Consultancy, Change Management.

Who are Jackie Smith's colleagues?

Jackie Smith's colleagues are Andy Smith, Sam Hunter.

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