Health It Application Support Analyst
Chickasaw Nation Medical Center
• Lead new software project implementation.• Install, upgrade, maintain and document all health application specific software on desktop computers.• Ensure software licenses are valid and in compliance.• Coordinate activities with manager, technical staff, users and vendors, which include service requests and trouble-tickets.• Maintain and document written workflows and procedures for all health system applications.• Solicit and gather business requirements.• Proactively work with stakeholder department teams to understand and document business process(es) and highlight gaps between current and desired system state that will improve business process efficiency.• Translate conceptual business and user requirements also into technical requirements for the solution, in a clear manner that is comprehensible to developers, engineers and all IT team members in the project.• Serve as SME for IHS EHR/RPMS System and VistA Imaging, as well as other ancillary applications used by the Chickasaw Nation Department of Health.