• Led execution of Green Belt project to overhaul deficiency management program; analyzed existing processes/data to identify root cause & employ sustainable solutions for 8 geographically separated units; reduced overdue items 75% • Resolved company's capability-gap for laptop use off-the-grid, gathered requirements, conducted interactive product demo, guided team to adopt new device into processes, & delivered senior leader’s vision for 30-day report creation • Re-baselined $1.5M operational budget; calculated actual/estimated costs of annual company events to forecast Fiscal Years 2023/2024 spend plans; built comprehensive budget, tracked funds obligated & led monthly status update briefs • Interpreted regulations to evaluate clients’ cybersecurity programs; identified, prioritized, & mitigated risk areas 50%• Rolled out new staff routing product using Microsoft OneNote; led 42 users through change management for the system, closed out 32 higher headquarter tasks, and eliminated 25% of administrative time waste to obtain signatures• Leveraged Teams & SharePoint for team collaboration; built lists to track tasks & document libraries for deliverables• Developed unit immersion brief; updated mission/vision, captured successes; equipped leadership for 6 engagements

• Built and directed 6-person international project team to audit organization’s training program; collaborated virtually to define scope, develop project plan & overcome scheduling challenges; delivered best practices for 500-person units• Led client engagements, evaluated organizations’ documented processes to ensure compliance with NIST security controls, verified program offices’ RMF documentation met standards, & authored 7 reports capturing customer voice • Directed company’s transition from Waterfall PM to Agile/Scrum acquisition process; persuaded team to buy-in to vision, crafted educational seminars & coached members to apply fundamentals to software development programs• Facilitated quarterly lessons learned workshops for 176 members; gave PMs a platform to share after-action insights• Led 6 certified ethical hackers in penetration test; published intelligence report highlighting 12 system vulnerabilities• Balanced $50,000 training budget, briefed status of funds monthly, & merged course requests into 12-month forecast • Drove process reengineering initiative; detected bottleneck & adopted technical solution; reduced risk & labor time

• Briefed team’s mission to U.S. Secretary of State & directed transportation for meeting with the President of Türkiye • Identified an internet bandwidth shortfall, acquired funding to upgrade building’s network cabling, reviewed contractor performance to the statement of work weekly, & increased internet speeds by 50% for 23 agencies• Led 6 technicians in Windows 10 upgrade, procured compatible computers, developed delivery schedule for 217 users • Conducted time study for 4-person team executing postal operations for 1,100 personnel; distributed customer survey, populated results, collaborated with staff & adjusted operating schedule to return 1,040 work hours per year to team