 Proficient in executing all FXG Management responsibilities including hiring, terminations, coaching, development, rewards and recognition, performance evaluations, discipline, addressing employee concerns and staff productivity. Plans, organizes, staffs, directs, and controls the day-to-day operations of the P&D department. Ability to execute operational standards to meet facility goals and coordinate with other operational companies to include linehaul, engineering, maintenance, human… Show more  Proficient in executing all FXG Management responsibilities including hiring, terminations, coaching, development, rewards and recognition, performance evaluations, discipline, addressing employee concerns and staff productivity. Plans, organizes, staffs, directs, and controls the day-to-day operations of the P&D department. Ability to execute operational standards to meet facility goals and coordinate with other operational companies to include linehaul, engineering, maintenance, human resources, district staff, and Pittsburg General Headquarters (PGH). In the absence of the Senior Manager, ability to support all facility activities to include vendor collaboration, ISP contract renewal, Opportunity to Cure (OTC), Assignee Informational Meetings (AIM), and initial new ISP contract stand-up. Manages the company’s contractual relationships with ISPs including conducting and documenting business discussions, conducting forums, and ensuring the company’s compliance with the applicable agreement. Safeguarding compliance with Department of Transportation (DOT) requirements thorough vehicle maintenance checks and audits of vehicle maintenance records. Communicates and discusses contractual changes and challenges with Authorized Officers or Business Contacts of Independent Service Providers. Keeps ISPs accountable to the terms and conditions of the FXG agreement. Assists Customer Pickup Coordination (CPC) and Customer Service in resolving P&D concerns. Ensures completion of BCSA testing, action planning, and appropriate follow-up to adhere with compliance requirements. Supports with fostering quality relationships between the customer and sales professionals during the on-boarding of new local accounts by accompanying necessary visits when needed to address any customer requests or issues. Show less

 Manages and oversees the entire sort operation consisting of 5 Operations Managers, 60 Package Handlers, 3 Quality Assurance Administrators and a dispatch team within the Fredericksburg FedEx Ground station.  Promotes a safety-conscious culture by supporting safety strategies and ensuring appropriate related documentation is completed as necessary. Ensures the sort is running in conformity with established safety, quality and service standards. Makes certain that cost and… Show more  Manages and oversees the entire sort operation consisting of 5 Operations Managers, 60 Package Handlers, 3 Quality Assurance Administrators and a dispatch team within the Fredericksburg FedEx Ground station.  Promotes a safety-conscious culture by supporting safety strategies and ensuring appropriate related documentation is completed as necessary. Ensures the sort is running in conformity with established safety, quality and service standards. Makes certain that cost and productivity goals are attained. Determines the sort’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Organizes sort strategy based on projected volume, head count, and other special circumstances and factors. Ability to inspire a shared vision and empower and motivate a team Proven capability to apply sound business judgment to establish and accomplish goals. Lead and guide the sort management team to ensure common understanding of operational updates and daily goals for the work area Show less

 Frontline Manager of 32 Package Handlers currently in Fredericksburg location. Essential management team-player supporting ZFRD as the top station in the Potomac district in almost all measurable areas. Professional experience with operational and productivity of both Inbound and Outbound Sorts. Managing and overseeing the entire sort operation with the ability to plan sort strategy based on projected volume, head count, and other special circumstances while overseeing and… Show more  Frontline Manager of 32 Package Handlers currently in Fredericksburg location. Essential management team-player supporting ZFRD as the top station in the Potomac district in almost all measurable areas. Professional experience with operational and productivity of both Inbound and Outbound Sorts. Managing and overseeing the entire sort operation with the ability to plan sort strategy based on projected volume, head count, and other special circumstances while overseeing and ensuring daily visual inspections of loads to ensure proper quality for customers.  Continuously demonstrating the ability to build a professional rapport and effectively lead a team with positive influence over diverse groups. The impact of successful team-building efforts resulted with several accolades from FedEx Management. Ensures safe and efficient package sortation-Met year to date Total Labor Hour (TLH) Goal for FSY17. Proven ability to apply sound business judgment to establish and accomplish goals. Champion for FedEx’s Safety Above All Culture and supports all related initiatives, fostering a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation are completed-Zero Injury Related Accidents under current term as Operations Manager of Inbound Sort. Responsible for Package Handler engagement: hiring, terminations, coaching, training, recognition, performance, discipline, addressing employee concerns, and staff productivity.  Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers. Lead daily employee meetings to ensure workforce communication and understanding of operational updates and goals. Promoted to Sort Manager.  Show less

  Managed a team of 30 personnel and supervising a field warehouse operation in a manner which provides maximum efficacy and profitability for Forum. Achieved record high revenue of over $45.3 million for oil handling tool product in a quarter, supplying 35% of business and 42% of earnings for $469 million in reported company revenue. Expert customer service experience by performing as a liaison between sales, purchasing, and transportation teams with additional responsibilities of… Show more   Managed a team of 30 personnel and supervising a field warehouse operation in a manner which provides maximum efficacy and profitability for Forum. Achieved record high revenue of over $45.3 million for oil handling tool product in a quarter, supplying 35% of business and 42% of earnings for $469 million in reported company revenue. Expert customer service experience by performing as a liaison between sales, purchasing, and transportation teams with additional responsibilities of coordinating and monitoring the receipt, order assembly duties, and dispatch of global oilfield products. Manage and inspect the standards of health, safety, and security in the work environment. Overseeing the planned maintenance of vehicles, machinery, and equipment. Effective motivator with organizing and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded. Professional experience with producing executive reports, statistical metric assessments, and briefing team leads on a daily, weekly, and monthly basis. Responsible for overseeing and implementing logistic support during merger and acquisition phases for new product lines. Show less

  Responsible for the timely and accurate flow of information and monitoring the activities at Operations Center-Iraq sites to ensure a Common Operation Picture is maintained.  Provided detailed operation briefings to ranking generals to assist in-theater security. Tracked and maintained extensive data of host country economic activity and sectarian violence. Professional knowledge of Correspondence and Translation Tracking System (CATTS) involving 10,000 communication… Show more   Responsible for the timely and accurate flow of information and monitoring the activities at Operations Center-Iraq sites to ensure a Common Operation Picture is maintained.  Provided detailed operation briefings to ranking generals to assist in-theater security. Tracked and maintained extensive data of host country economic activity and sectarian violence. Professional knowledge of Correspondence and Translation Tracking System (CATTS) involving 10,000 communication documents between the Security Assistance Director, Foreign Military Sales Teams and Senior Iraqi Leadership within the Ministry of Defense, Ministry of Iraq and Ministry of Finance. Reviewed, managed, and issued operational procedure directives to outlying sites, i.e. Office of Security Cooperation-Iraq Enduring Freedom Site leaders, Mayor Cells, Base Defense Operation Centers and the Department of Defense (DOD) sites. Management responsibilities included reception, processing, dissemination of all movement requests, notification for mission approvals, submittal of reports, and incident storyboards as required. Show less

 Managed, located and qualified 3rd party carriers who move brokered loads for CEVA.  Assimilated essential rapport with operations, sales and customer service to manage account needs and grow account sales. Engineered independent decisions in terms of negotiating rates with those carriers and ensures that all of CEVA's service requirements are met at an optimal margin.

 Responsible for Movement Control Team (MCT) Operations in support of LOGCAP IV (Logistics Civil Augmentation Program). Lead a 25 person multinational MCT operations section, and organized the movement of military supplies, equipment and passengers at the largest, highest volume transportation node in the Afghan theater of operations Supervised the coordination of transportation assets, organized staging yards, and provisioned In-Transit Visibility to support military movements. Commended… Show more  Responsible for Movement Control Team (MCT) Operations in support of LOGCAP IV (Logistics Civil Augmentation Program). Lead a 25 person multinational MCT operations section, and organized the movement of military supplies, equipment and passengers at the largest, highest volume transportation node in the Afghan theater of operations Supervised the coordination of transportation assets, organized staging yards, and provisioned In-Transit Visibility to support military movements. Commended for negotiation and networking skills in keeping fuel supplies open during border tensions. Ensured the MCT worked efficiently to provide at assigned transportation node around the clock. Supervised EXPAT (Expatriate) and TCN (Third Country National) movement coordinators in the performance of duties. Ensuring Theater Movement Control Plans and policies are effectively executed.  Maintained in-transit visibility of all cargo and passengers arriving or departing the MCT node. Performed training as required. Performed additional duties as Flight Line Driver Safety Program Manager because of accommodated trust and dedication to safety, responsible for the safety, security and training of all personnel authorized to drive on the flight line. – Over 120 personnel successfully certified. Show less

 Documented and inventoried freight, cargo, and material shipments of all types as well as transportation movement documents with related forms for the type of shipment and mode of travel. Performed annual training as required for efficiency and compliance to multinational/lingual work force. Performed office duty responsibilities such as posting regulations, files maintenance and routine office correspondence Effectively presented information and responded to all levels of the chain… Show more  Documented and inventoried freight, cargo, and material shipments of all types as well as transportation movement documents with related forms for the type of shipment and mode of travel. Performed annual training as required for efficiency and compliance to multinational/lingual work force. Performed office duty responsibilities such as posting regulations, files maintenance and routine office correspondence Effectively presented information and responded to all levels of the chain of command including auditors and customers as well as developing or training personnel on movement control duties as needed. Operated automated data terminal equipment to prepare movement documentation and related correspondence including requesting, coordinating transport capabilities to meet a movement mission Knowledge and experience working with the international coalition military services, commercial agencies and host nation elements. Familiarity and skills in organizing and supervising the movement, deployment, and redeployment of civilian and DOD personnel and equipment. Promoted to Movement Control Foreman for exemplary performance Show less

 Assisted in coordination and travel planning for LOGCAP IV personnel assigned within Afghanistan, processed travel leave requests, and procured necessary employee travel documentation and clearances to facilitate travel to international gateway cities. Ensured compliance with company travel procedures and policy while being able to react to rapidly changing operational needs and priorities while demonstrating a wide degree of creativity and responsiveness to changing… Show more  Assisted in coordination and travel planning for LOGCAP IV personnel assigned within Afghanistan, processed travel leave requests, and procured necessary employee travel documentation and clearances to facilitate travel to international gateway cities. Ensured compliance with company travel procedures and policy while being able to react to rapidly changing operational needs and priorities while demonstrating a wide degree of creativity and responsiveness to changing requirements. Demonstrated the ability to multi-task - handling complex, multi-faceted international operations while initiating and working procedures designed to enhance the travel processes. Demonstrated sound judgment in accomplishing operational goals while interacting with different levels of multicultural employees, and received lauded feedback for excellent customer service and interpersonal skills. Ensured necessary employee/travel data is captured to facilitate dissemination to end user organizations. Promoted to Movement Control Coordinator Show less

 Input and track flight time and qualification requirements in accordance with FAA regulations, analyze and ensure accuracy of crew training status reports.

 Crew Scheduling (general commercial and charter) – monitored crew flights in accordance with FAA regulations and restrictions. Monitored and scheduled flight crews and attendants in accordance with labor union contracts. Coordinated and scheduled numerous high profile charters (DOD, commercial, government).