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Jacqueline Solis is listed as ServiceNow NextGen Professionals Externship at ServiceNow, a with 13421 employees, based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for Jacqueline Solis.
Jacqueline Solis previously worked as Associate Technical Designer at Forever 21 and Technical Designer / Quality Control Specialist at American Apparel. Jacqueline Solis holds Associate Of Arts And Sciences - Aas, Business, Management, Marketing, And Related Support Services from Rio Hondo College.
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Results-driven sales and customer service professional with a proven track record of exceeding targets and delivering outstanding customer experiences. Expertise in building relationships, identifying customer needs, and providing tailored solutions to drive revenue growth. Strong communication and interpersonal skills combined with a passion for customer satisfaction make me a valuable asset in any sales and customer service role.
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Los Angeles, California, United States
Participated in the ServiceNow NextGen Professionals Externship, gaining hands-on expertise in cloud computing, IT service management, and digital workflows. Mentored by industry experts, I honed my skills, networked with fellow tech enthusiasts, and explored diverse entry-level roles. Committed to diversity and inclusion in tech.
United States
Responded promptly and effectively to customer inquiries and concerns through various communication channels, including phone, email, and chat.Assisted customers in resolving technical issues, troubleshooting problems, and providing step-by-step guidance to ensure a satisfactory resolution.Documented and maintained accurate records of customer interactions, inquiries, complaints, and resolutions in the customer support database.
United States
Achieved a customer satisfaction rating of 95% by promptly addressing and resolving customer inquiries and concerns, leading to a 20% increase in customer loyalty and repeat business.Reduced customer wait time by 30% through implementing an efficient queuing system, resulting in a significant improvement in customer experience and a 15% increase in positive customer feedback.Improved customer survey scores by 15% through the implementation of personalized service techniques and effective problem-solving strategies.
Other employees you can reach at servicenow.com. View company contacts for 13421 employees →
Rainer Hedemann
Colleague at ServicenowGreater Munich Metropolitan Area, Germany
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Linus So
Colleague at ServicenowSan Francisco Bay Area, United States
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Michael Deal
Colleague at ServicenowSpring, Texas, United States
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Rahul Chowdhury
Colleague at ServicenowKolkata Metropolitan Area, West Bengal, India
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Suhas Alavala
Colleague at ServicenowNellore, Andhra Pradesh, India
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SG
Srinivas Gowrishetty
Colleague at ServicenowSan Diego, California, United States
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Rodrigo Ortega
Colleague at ServicenowSanta Clara, California, United States
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GC
Grace Chiu
Colleague at ServicenowSan Francisco Bay Area, United States
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DA
Darin Adler
Colleague at ServicenowSan Diego, California, United States
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Monique Howard
Colleague at ServicenowAtlanta, Georgia, United States
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Quick answers generated from the profile data available on this page.
Jacqueline Solis works for ServiceNow.
Jacqueline Solis is listed as ServiceNow NextGen Professionals Externship at ServiceNow.
Jacqueline Solis is based in Los Angeles, California, United States while working with ServiceNow.
Jacqueline Solis has worked for Servicenow, Forever 21, and American Apparel.
Jacqueline Solis's colleagues at ServiceNow include Rainer Hedemann, Linus So, Michael Deal, Rahul Chowdhury, and Suhas Alavala.
You can use AeroLeads to view verified contact signals for Jacqueline Solis at ServiceNow, including work email, phone, and LinkedIn data when available.
Jacqueline Solis holds Associate Of Arts And Sciences - Aas, Business, Management, Marketing, And Related Support Services from Rio Hondo College.
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