•Manage employee and manager inquiries to support operations and enforce policy guidelines•Lead the completion of all census, audits, and distributing notices to employees•Execute employee handbook updates to stay on top of fluid changes in laws and regulations •Complete pre-qualifications and enrollment for owner-controlled insurance programs on multiple projects requiring monthly reporting of certified payroll •Ensure certificates of insurance are issued to meet all general contractors and owner’s needs •Register 300+ members for volunteer charity events impacting youth across the greater Houston area •Liaise with the owner and insurance brokers to select insurance carriers during open enrollment •Mediate and counsel leaders and staff in all employee relations conflicts and resolutions •Supervise employees responsible for the upkeep of the office •Run annual audits for Workers Compensation and General Liability reporting •Head unemployment appeals to mitigate company losses•Drive the digitized implementation of Zenefits impacting onboarding, benefits enrollment, and time off•Increased company savings through the implementation of a new wellness program that reduced medical insurance premiums $10,000 in less than one year

•Initiate the offer letter, background check, drug screen, and onboarding process for all new hires •Administer all insurance enrollment renewals and employee benefit terminations •Engage employees in company luncheons and events, resulting in increased employee participation•Manage bi-weekly payroll and input deductions for approximately 34 employees and managers •Review all insurance invoices for accuracy and process payments every month •Communicate candidate screening feedback to the hiring managers in the employee selection process •Oversee that departments are covered during an employee’s absence by tracking paid time off •Obtained executive leadership’s buy-in and approval to lead the company’s IT migration from Citrix to Office 365 that contributed to a more effective employee experience •Improved employee retention through the implementation of a new orientation program•Increased bottom line by overseeing supply orders and grocery expense reductions as needed

• Upheld project bid log and updated daily to reflect projects to bid • Revamped the Sexual Harassment policy and created an online training module• Entered credit card statements into Quick Books while coding transactions to appropriate category• Updated Safety Manual and SDS binders as needed for projects

• Assisted with hiring process: job descriptions, job postings, store communication, and benefits processes • Conducted data entry into computerized HR system (ADP)• Tracked PTO requests and ensured accurate recording in time-keeping system• Tracked employee birthdays and anniversaries; organized monthly employee recognition celebration

•Process commercial and personal transactions of over $100,000 while ensuring accuracy and maintaining a balanced cash drawer•Ensure proper handling of business and personal financial documents•Responsible for managing branch total cash balance by overseeing teller cash balances and vault balance•Manage vault cash flow over a weekly balance of $225,000

•Responsible for food service and register control•Support the General Manager by assisting in training of new team members•Ensured Federal Food Safety Regulations were properly conducted•Aid customers with questions and complaints by resolving both issues and concerns