• Review incoming tax return documents and enter data into ISRP in the required technical format with accuracy and efficiency• Help lead coworkers organize mail, answer questions, provided new information to group as it arose, and organized mail carts• Selected by manager to complete more complex tasks that required additional training beyond regular job duties

• Coordinates day-to-day system operations, problem solving, administrative duties, provide customer service, maintain professional interactions with customers and associates, ensure timely completion of tasks, and provide technical support and troubleshooting as needed• Maintain Real Estate Owned and investor properties including the status and information for each address, schedule and evaluate property inspections, coordinate with contractors and inspectors, submit expense approvals, document work in an organized and timely manner• Ensure orders and repairs are completed accurately, communicate with bank using internal tools to notify changes to the property and needed repairs

• Verified booking and court documents for each case to ensure accuracy and confirm suspect’s identity • Routinely communicated with local and distant agencies by phone, fax, and internal systems• Selected to attend Train the Trainer and successfully trained, supervised, and mentored multiple employees in multiple areas• Rewrote the Offender Registration manual to reflect the most up to date changes to the current laws and current system used• Managed the database and financial accounts of over 900 Offenders in Johnson County Kansas

• Managed the front desk, filed, and sorted mail, processed financial transactions, answered phone calls, thoroughly documented incidences, inventoried, provide customer service to students and public• Acted as main point of contact for residents and troubleshoot problems as needed• Trained, mentored, and acted as a main resource for first year Resident Assistants• Coordinated activities independently or with associates to plan and implement programs, organize the schedule, materials, invitations, and roster of 20 programs in 2 years