• Managing server connectivity for virtual desktop environments• Providing user administration for Office 365 accounts• Creating and managing instructional documents for client services• Maintaining integrity of client file backups• Troubleshooting client-side and backend IT issues

• Setup and quality assurance of remote deposit interfaces for banking clients• Compilation and distribution of succinct process instructions based on project documentation• Documenting and communicating progress of project activity to PM• Training clients on new financial software systems including web-based interfaces, middleware, and hardware• Providing technical support and training to project team• Stress testing flagship software and identifying bugs• Managing shared drives, workstation upgrades, network access points, and PC reimaging

• Auditing department operations to ensure corporate and Medicare compliance• Communicating therapy concerns and updates with department leads• Quality assurance for therapy documentation and billing entry• Coordination with financial department regarding insurance audits• Implementing benefit realization techniques to reinforce staff compliance with business expectations• Development of tools and processes to improve operational efficiency• Training staff on new patient care technologies• Providing facility-wide support for IT systems, peripherals, and software• Auditing medical charts and patient tracking software• Managing supply orders and inventory• Assisting with the rehabilitation of neurological and orthopedic patients

• Managing all multimedia projects, resources, and deliverables including strict 12-hour sprint field operations• Allocating volunteer resources to various departments, roles, and tasks• Coordinating field operations of a multimedia production team and the processing of its deliverables• Managing activities, resources, and project iterations in a constantly dynamic environment• Ensuring final video adheres to structural specifications defined in the script• Planning, setup, and facilitating safety for live-action scenes• Engineering customized equipment for practical special effects

• Negotiating and managing scope of software projects• Programming point of sale systems based on customer technical specifications and timelines• Training and overseeing the productivity of employees• Providing local and remote technology support for business customers• Diagnosing and resolving critical computer issues concerning software, hardware, and networking

• Managing promotional marketing projects through conceptualization, design, and delivery• Coordination of executable stipulations in real estate purchase contracts• Interpretation and analysis of residential inspection reports• Drafting and amendment of contracts for real estate sales and purchases• Recording and balancing financial records for company master account• Consulting C-Suite on and provided training for IT system adoption projects

• Identifying and resolving project issues that posed risks to scope, cost, and expected deliverables• Tracking status and cost of software system development products• Coordinating and assisting in cross-departmental project review meetings• Monitoring and assessment of financial reports and estimates for project activities• Allocation of budget to human resources, technologies, and additional project costs• Preparation of progress documentation for project reviews and updates• Communication of project needs and status to PM and IT managers

• Managing office, coordinating employee travel, and overseeing sales production goals as needed• Development of training tools and documents to improve employee sales skills• Consultation with and acquisition of new customers• Training out-of-state branch offices in sales techniques and effective business practices• Interviewing, training, and managing the workflow of sales personnel

• Management of advertisement and product promotions• Communication of operations progress with upper management• Accounting, reporting, and record keeping of daily revenue• Managing business relationship with customers• Training, evaluation, and counseling of employees• Implementing new software resources in daily operations