Work with the customer success team to complete ongoing tasks and projectsDashboard creation and configuration for new accountsCreate Sales Summary and send to new accounts for signingEnsure Terms of Service have been signed prior to releasing new appsUtilize Salesforce to maintain accounts and communication with V2P team and ensure that fields pertaining to onboarding and app building are up-to-date and accurateUnderstand the purpose of a DUNs listing, make sure it is up to date for the Apple developer enrollment and submit updates as neededPreparation, building, deploying and testing of new appsManage data installation process for new accounts and maintenance and/or data provider updates for existing practicesConfigure texting call-forwarding and toll-free phone number verification as needed for practicesUnderstand requirements for Apple developer enrollment and assist each practice with their enrollment and account access and administrationUnderstand reasons for app rejections and work towards a solution to get them approvedTroubleshoot and assist practices with Apple Developer membership updates or other maintenance items such as account access, app transfers and reconfigurations for new and existing customersMain Apple Developer membership expiration list.Lead and collaborate with the Technology Assistant(s) for renewal of Apple push certificatesSubmit updates to mobile applications as needed for logo/icon, app transfers, bugs, etc.Assist with implementation of technology updates in apps and practice dashboardsCancellation tasks - removal of apps from app stores, update graphics, disable features, remove V2P as admin etc.Configure postcard setup for monthly batch.Write and maintain SOPsPerform other tasks based on your special skills, expertise, or interests

Begin onboarding process of new accounts. Build out practice dashboard, handle data connections, create and complete Apple developer enrollments, customer support, Apple support, write SOPs, app maintenance.

Providing all of your business's online presence needs. Logo design, Website Development, Social Media Management, Google Analytics, SEO, Reputation Management

Handle incoming donation requests, develop and implement marketing plans to attract potential clients, market current promotions offered by drug companies, maintain all social media sites (Facebook, Twitter, Instagram, Youtube), responsible for regular website edits on Wordpress, adding in new content, communicating with new employees obtaining biographies and photos, create regular social media campaigns, set up booth at animal oriented community events to promote practice and services, perform basic IT tasks, create in-clinic promotional materials using various sources (Canva, My Talking Pet, Text2Pic, iMovie for video editing), reputation management.

Run lab work on Idexx lab machines, laser safety officer for Class IV therapeutic laser, surgery prep (spay, neuter, declaw, abdominal exploratory, mass removal), maintain sterile field during surgery, monitor anesthesia & record readings, recover patients from surgery, client education, obtain & input patient history, restraint, prepare vaccinations, prepare medications, venipuncture, perform radiographs, triage, cystocentesis (ultrasound guided), Cornerstone computer system, perform dental radiographs and cleanings.

Client education, administer/dispense medication, obtain (fecal, urine, blood) samples from patients, animal restraint, administer vaccines, run lab tests (complete blood count, comprehensive diagnostic, urinalysis, fecal test, heartworm test, pancreatitis test, giardia test), maintain clinic cleanliness, administer fluids (subcutaneous and IV), cystocentesis (blind and with ultrasound), IV catheter placement, nail trims, set-up for and obtain radiographs, obtain patient history, insert patient data, DVM computer system, animal nutrition, animal behavior, dentistry, assist with surgeries as needed, prepare surgery packs, monitor patient under anesthesia, performed routine dental, operate centrifuge, answer multiline telephone, schedule boarding & grooming appointments, processed end of day credit card machine transactions.

Load packages into container in a timely manner, check for hazardous materials, complete tasks quickly and efficiently for flight departures.