Create engaging content for digital platforms, including social media, websites, newsletters, and promotional materials. Manage social media accounts, scheduled posts, and engaged with followers to boost online presence. Monitor trends and analytics to refine content strategies and optimize engagement. Support digital marketing campaigns with email marketing, online ads, and SEO strategies. Collaborate with cross-functional teams to execute marketing initiatives. Coordinate event promotion efforts, from designing materials to fostering partnerships with community influencers, enhancing outreach and attendance.

Implement merchandising displays aligned with brand standards to enhance customer engagement. Partner with management to optimize operational workflows and ensure inventory accuracy. Oversee timely execution of key processes, including shipments, replenishment, merchandise sets, and inventory procedures.

Collaborated with high-level executives, vendors, and internal teams to align on financial goals and sales strategies. Supported the buying and design teams with assortment planning, merchandising, and trend analysis to develop impactful collections. Managed vendor communication, sample evaluations, and workflow coordination across design, marketing, buying, and advertising. Created store directives, planograms, and sales reports using Adobe Creative Suite and IBM Cognos. Maintained accurate product data in Oracle and ensured timely publishing of new items on e-commerce platforms. Produced analytical reports in Excel to support strategic planning and decision-making.

Collected and analyzed information for disability claims, ensuring clear communication with claimants and vendors. Maintained detailed records of medical evidence to support eligibility assessments. Coordinated with insurance companies, medical offices, and claimants to secure necessary documentation.

Managed cash register operations, processed transactions accurately, and facilitated sign-ups for store credit cards, promoting customer loyalty programs. Provided expert beauty consultations and product recommendations to customers, enhancing their shopping experience and helping them achieve their skincare and cosmetic goals. Stayed updated on industry trends and new product launches, sharing insights with customers to drive sales.

Assisted in providing occupational, physical, and speech therapy services to children in an outpatient clinic setting, supporting the development of individualized treatment plans. Worked closely with licensed therapists to implement therapeutic exercises, activities, and interventions aimed at improving motor skills, speech, and overall development. Monitored patient progress and documented treatment outcomes to ensure continuity of care. Collaborated with multidisciplinary teams to ensure support for children and their families.

Provided exceptional customer service as a cashier, accurately processing transactions, handling cash, and managing returns and exchanges. Assisted in maintaining the boutique’s IT systems, troubleshooting technical issues, and ensuring smooth operations of point-of-sale (POS) software and hardware. Supported inventory management by updating product information and assisting with stock checks. Staying up to date on trends and traveling to markets. Maintained a positive and organized store environment while ensuring a seamless shopping experience for customers. Operated two social media accounts for the company, engaging with customers and boosting online presence.