Jaime A Ellis Email & Phone Number

Mclean, Virginia, United States

• Provide robust administrative support to the CEO, managing calendars, meetings, and c communications effectively.• Coordinate high-level meetings and conferences, handling agenda, logistics, and action item follow-ups.• Serve as a direct link between the CEO, staff, and external stakeholders, ensuring smooth communication.• Prioritize and manage incoming correspondence, including emails and calls, with prompt and professional responses.• Arrange travel plans and itineraries for business trips, ensuring seamless coordination.• Maintain confidentiality of sensitive information and data with utmost discretion.• Assist in preparing presentations, reports, and documents for executive meetings.• Contribute to streamlining administrative processes and procedures for improved efficiency.

Alexandria, Virginia, United States

• Provide administrative support for multiple departments while prioritizing urgent tasks• Serve as point of contact and liaison for 1000+ Medical Reserve Corps volunteers, staff members and local partners. • Improve efficiency by managing and maintaining multiple team calendars and schedules• Schedule and coordinate travel arrangements and reimbursement for staff• Provide meeting planning and management support including agenda creation, take meeting minutes, and facilitate meetings using multiple teleconference platforms • Provide document management of confidential health information • Manage and update contact lists of volunteers, locals business, and organizational partners • Assist with creating email correspondence to health department partners and local businesses • Supervise and coordinate the AHD COVID-19 info line call center• Coordinate and supervise multiple large and small projects • Update volunteer databases, assist in processing new volunteers, logging volunteer hours, coordinate schedules, and send activation alerts • Produce and manage daily and monthly reports and databases• Assist with creating social media outreach posts

Mcclean, Va

• Provided expert customer service, managing inquiries in English and Spanish via phone and email efficiently.• Clarified technical concepts for customers, ensuring comprehension and swift issue resolution.• Maintained detailed customer records and managed accounts using an internal CRM platform.• Fostered lasting customer relationships, driving retention and satisfaction.• Achieved a customer satisfaction score of 95% or higher based on NPS surveys, reflecting strong loyalty.

Alexandria, Virginia, United States

• Coordinated maintenance and addressed resident issues for a busy 1400-unit apartment property • Received phone calls and visitors and referred them to appropriate individuals• Processed incoming and outgoing materials such as mail, correspondence, reports, memorandums, and other forms of written communication• Functioned as first point of contact with the public in both English and Spanish

• Provided executive level support to support 3 directors simultaneously. • Coordinated domestic and international travel arrangements for staff. • Managed organizational calendars, scheduling, and meeting planning. • Generated comprehensive meeting notes, results, and action items; tracking progress and updating project management documentation to ensure timely completion of action items.• Coordinated and directed logistical support activities for events such as the Annual Potomac Watershed Cleanup and Alexandria Earth Day • Organized and executed visitor tours for students, citizens, and wastewater professionals.

• Receptionist, American Physical Therapy Association• Administrative Assistant, The Executive Leadership Council• Grassroots Communication Specialist, Direct Impact • Receptionist, Mount Vernon Square Apartments • Greeter, Carey Limousine• Booking Coordinator, Windows Catering • Customer Support Specialist, Home Downpayment Gift Foundation • Administrative Assistant, Alexandria Sanitation Authority Acted as first point of contact with public, provided administrative assistance, coordinated activities of superiors, oversaw internal communication, conducted research, provided Spanish interpreting services, educated and mobilized individuals on public affairs, and composed letters to governmental representatives

Managed budget, strategically aligned agenda to support organizational goals, facilitated meetings, organized and promoted public events, drafted and passed resolutions, lobbied at state and school level, conducted research, demonstrated effective public speaking skills, reached out and partnered with other organizations on campus, consulted with administration to achieve organizational objectives at all levels which resulted in the creation of the Blue + Gold = Green campaign at Morehead State University, increased non-voting member involvement in the student government by twenty-five percent

Actively participated in mentoring program, advocated civic engagement, assisted professors, created lesson plans, and led class discussions

Designed and implemented public relations campaigns for Study Abroad Programs and events on campus

B.A., Communication And Spanish

Education record

Education record