Technical Support Specialist (L1)
Current
Apr 2024 - Present
AeroLeads people directory · profile
Jay Broughton Email & Phone Number
Technical Support @ WP Engine | Skilled in WordPress & Web Technologies | Customer Success Advocate
at
WP Engine
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Technical Support @ WP Engine | Skilled in WordPress & Web Technologies | Customer Success Advocate
Location
Halesowen, England, United Kingdom
Company size
Who is Jay Broughton? Overview
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Quick answer
Jay Broughton is listed as Technical Support @ WP Engine | Skilled in WordPress & Web Technologies | Customer Success Advocate at WP Engine, a company with 751 employees, based in Halesowen, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jay Broughton.
Jay Broughton previously worked as Technical Support Specialist (L1) at Wp Engine and Marketing & IT Consultant at Chameleon Web Services. Jay Broughton holds Btec Level 3 Extended Diploma, Information Technology, Mmm from Halesowen College.
Company email context
Email format at WP Engine
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WP Engine
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Profile bio
About Jay Broughton
As a Technical Support Specialist at WP Engine, I provide expert support for managed WordPress hosting. My day-to-day involves assisting customers with technical issues, ensuring their business websites run effectively, and maintaining the optimal digital experiences we strive to provide.I specialize in WordPress, Nginx, Apache, SSH, SFTP/FTP, MySQL, Linux systems, DNS, SSL/TLS, CDNs, REST API’s, and many other various web technologies. With strong skills in customer service, problem-solving, and effective communication, I excel in helping both B2B and B2C customers. I’m proud of my track record of delivering a dynamic customer experience while simultaneously triaging faults or requests to keep things as frictionless as possible.Dedicated to delivering clear, concise, and effective support and ensuring the best possible hosting experience for all our customers.
Listed skills include Information Technology, Social Media, Help Desk Support, Decentralization, and 46 others.
Current workplace
Jay Broughton's current company
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Wp Engine
5 roles
Jay Broughton work experience
A career timeline built from the work history available for this profile.
Marketing & It Consultant
May 2023 - Oct 2023
Service Desk Team Leader
Jun 2022 - Jan 2023
It Service Desk Technician
Jan 2022 - Jun 2022
Service Desk Analyst
May 2021 - Jan 2022
Team & coworkers
Colleagues at WP Engine
Other employees you can reach at wpengine.com. View company contacts for 751 employees →
BG
Brandon Ginsburg
Colleague at Wp Engine
Omaha, Nebraska, United States, United States
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MH
Matt Harris
Colleague at Wp Engine
Portland, Oregon, United States, United States
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IS
Isaiah S. Tsau
Colleague at Wp Engine
Houston, Texas, United States, United States
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SM
Shannon Mcnamara
Colleague at Wp Engine
Ireland, Ireland
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RR
Raphaela R Kelly
Colleague at Wp Engine
County Galway, Ireland, Ireland
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RV
Ramgopal Varma
Colleague at Wp Engine
Krishna, Andhra Pradesh, India, India
View →
MT
Mimoza Toplana
Colleague at Wp Engine
County Kerry, Ireland, Ireland
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HM
Hunter Manel
Colleague at Wp Engine
New York, New York, United States, United States
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MM
Mario M.
Colleague at Wp Engine
San Antonio, Texas, United States, United States
View →
MW
Mariyah Warren-Baskin
Colleague at Wp Engine
Spring, Texas, United States, United States
View →
Brandon Ginsburg
Colleague at Wp Engine
Omaha, Nebraska, United States, United States
View →
MH
Matt Harris
Colleague at Wp Engine
Portland, Oregon, United States, United States
View →
IS
Isaiah S. Tsau
Colleague at Wp Engine
Houston, Texas, United States, United States
View →
SM
Shannon Mcnamara
Colleague at Wp Engine
Ireland, Ireland
View →
RR
Raphaela R Kelly
Colleague at Wp Engine
County Galway, Ireland, Ireland
View →
RV
Ramgopal Varma
Colleague at Wp Engine
Krishna, Andhra Pradesh, India, India
View →
MT
Mimoza Toplana
Colleague at Wp Engine
County Kerry, Ireland, Ireland
View →
HM
Hunter Manel
Colleague at Wp Engine
New York, New York, United States, United States
View →
MM
Mario M.
Colleague at Wp Engine
San Antonio, Texas, United States, United States
View →
MW
Mariyah Warren-Baskin
Colleague at Wp Engine
Spring, Texas, United States, United States
View →
2 education records
Jay Broughton education
Btec Level 3 Extended Diploma, Information Technology, Mmm
Education record
Bartley Green School
FAQ
Frequently asked questions about Jay Broughton
Quick answers generated from the profile data available on this page.
What company does Jay Broughton work for?
Jay Broughton works for WP Engine.
What is Jay Broughton's role at WP Engine?
Jay Broughton is listed as Technical Support @ WP Engine | Skilled in WordPress & Web Technologies | Customer Success Advocate at WP Engine.
Where is Jay Broughton based?
Jay Broughton is based in Halesowen, England, United Kingdom while working with WP Engine.
What companies has Jay Broughton worked for?
Jay Broughton has worked for Wp Engine, Chameleon Web Services, Ngeneration Limited, and Lgc.
Who are Jay Broughton's colleagues at WP Engine?
Jay Broughton's colleagues at WP Engine include Brandon Ginsburg, Matt Harris, Isaiah S. Tsau, Shannon Mcnamara, and Raphaela R Kelly.
How can I contact Jay Broughton?
You can use AeroLeads to view verified contact signals for Jay Broughton at WP Engine, including work email, phone, and LinkedIn data when available.
What schools did Jay Broughton attend?
Jay Broughton holds Btec Level 3 Extended Diploma, Information Technology, Mmm from Halesowen College.
What skills is Jay Broughton known for?
Jay Broughton is listed with skills including Information Technology, Social Media, Help Desk Support, Decentralization, Active Directory, Cybersecurity, Service Desk, and Bitcoin.
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